Spare

Account Manager – Enterprise

Spare

full-time

Posted on:

Location Type: Remote

Location: Canada

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Salary

💰 CA$103,000 - CA$167,000 per year

About the role

  • Drive revenue growth with our existing customers, through product and industry expertise
  • Establish yourself as a key contact to existing customers - along with Partner Success, to ensure customer satisfaction and retention of their business.
  • Develop and maintain strong relationships to understand customers’ needs and close up-sell, cross-sell, and expansion opportunities, and ensure contract renewals.
  • Educate customers on current and new product features, benefits, and configuration options to optimize their use of Spare’s platform and products.
  • Own account planning for customers and manage technical, operational and executive stakeholders at large transit agencies and operators.
  • Provide weekly feedback & forecasting on all account activity, and demonstrate excellent CRM adoption for managing your pipeline and account plans.
  • Work closely with champions and stakeholders to develop proposals and business cases for large scale deployments.
  • Work closely with Marketing and Business Development team to develop account-based marketing and sales plans
  • Build a deep understanding of Spare’s products and key markets, and maintain ongoing learning of new features and improvements
  • Partner with and influence customers through thought leadership, industry best practices, and deep product knowledge
  • Share customer feedback with Product, Engineering and Partner Success teams.

Requirements

  • Experience in Transit Technology sales and/or sales for government agencies (ideally 4+ years)
  • Passion for and interest in Urban Planning and/or Transit (or correlated areas)
  • Understanding of the transit industry (knowledge of the types of transit systems, regulations, and funding structures, to effectively support our customers and users)
  • Excellent communication skills (verbal, written and presentation skills) with the ability to communicate effectively with a wide range of audiences in a personable way
  • Experience dealing with complex enterprise customers and large deals, specifically in the public sector or at Fortune 500 clients.
  • Availability to travel frequently within Canada and the USA
Benefits
  • Offers Equity 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
communication skillsrelationship buildingcustomer satisfactionaccount planningstakeholder managementfeedback and forecastingthought leadershippresentation skillsinterpersonal skillscollaboration