
Senior Manager – Sales Operations
SPAN
full-time
Posted on:
Location Type: Hybrid
Location: San Francisco • California • United States
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Salary
💰 $192,000 - $215,000 per year
Job Level
Tech Stack
About the role
- Tech Stack & Systems Management (CRM + related system integrations)
- Salesforce Ownership: Serve as the functional owner of Salesforce; define the roadmap for enhancements, manage integrations, and ensure data integrity.
- Implement tools that help SPAN efficiently scale across an increasing number of SKUs and channels. Lead the implementation of CPQ.
- Process Automation: Design and implement workflows that reduce administrative drag for sales reps, allowing them more time in front of customers.
- Order Management Oversight: Partner with Finance and IT to streamline the order management process, ensuring orders move from "closed-won" to "fulfilled" with minimal friction.
- Rebate & Program Administration: Manage the calculation, validation, and distribution of volume rebates and special sales programs for distributors and installers.
- Sales Strategy & Planning: Lead the annual planning process, including data-driven territory carving and the setting quotas.
- Performance Analytics & KPIs: Track distribution penetration, SKU mix per territory, and "white space" opportunities for market expansion.
- Sales Enablement & Training: Develop the operational "playbook" for new hires to ensure a fast ramp-to-productivity.
- Commercial & Cross-Functional Leadership: Create a positive culture, drive prioritization across their projects and tasks.
Requirements
- Experience: 8+ years in Sales or Revenue Operations.
- Technical Mastery: Expert-level Salesforce knowledge (Admin certification is a plus) and advanced Excel/BI skills (eg: Tableau).
- Model Expertise: Direct experience in working at a manufacturer, ideally in a two-step distribution or complex channel-driven B2B environment. Direct experience in rapidly-scaling startup environments that are simultaneously building new systems and building to scale.
- Management: At least 5 years of direct people leadership experience.
Benefits
- Competitive compensation + equity grants at a well-funded, venture-backed company
- Comprehensive benefits: 100% employee premiums for base plans on medical, dental, vision with options for additional coverage. Parental leave up to twenty four (24) weeks depending on eligibility
- Comfortable, sunny office space located near BART and Caltrain public transit
- Strong focus on team building and company culture: Employee Resource Groups, monthly social events, SPANcakes recognition breakfast, lunch, and learns
- Flexible hours, one holiday per month, and flexible time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SalesforceCPQprocess automationExcelTableaudata integrityworkflow designorder managementperformance analyticsKPI tracking
Soft Skills
leadershipsales strategycross-functional collaborationtraining developmentorganizational skillscommunicationdata-driven decision makingproblem-solvingculture buildingproject prioritization
Certifications
Salesforce Admin certification