SPAN

Senior Manager – Sales Operations

SPAN

full-time

Posted on:

Location Type: Hybrid

Location: San FranciscoCaliforniaUnited States

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Salary

💰 $192,000 - $215,000 per year

Job Level

Tech Stack

About the role

  • Tech Stack & Systems Management (CRM + related system integrations)
  • Salesforce Ownership: Serve as the functional owner of Salesforce; define the roadmap for enhancements, manage integrations, and ensure data integrity.
  • Implement tools that help SPAN efficiently scale across an increasing number of SKUs and channels. Lead the implementation of CPQ.
  • Process Automation: Design and implement workflows that reduce administrative drag for sales reps, allowing them more time in front of customers.
  • Order Management Oversight: Partner with Finance and IT to streamline the order management process, ensuring orders move from "closed-won" to "fulfilled" with minimal friction.
  • Rebate & Program Administration: Manage the calculation, validation, and distribution of volume rebates and special sales programs for distributors and installers.
  • Sales Strategy & Planning: Lead the annual planning process, including data-driven territory carving and the setting quotas.
  • Performance Analytics & KPIs: Track distribution penetration, SKU mix per territory, and "white space" opportunities for market expansion.
  • Sales Enablement & Training: Develop the operational "playbook" for new hires to ensure a fast ramp-to-productivity.
  • Commercial & Cross-Functional Leadership: Create a positive culture, drive prioritization across their projects and tasks.

Requirements

  • Experience: 8+ years in Sales or Revenue Operations.
  • Technical Mastery: Expert-level Salesforce knowledge (Admin certification is a plus) and advanced Excel/BI skills (eg: Tableau).
  • Model Expertise: Direct experience in working at a manufacturer, ideally in a two-step distribution or complex channel-driven B2B environment. Direct experience in rapidly-scaling startup environments that are simultaneously building new systems and building to scale.
  • Management: At least 5 years of direct people leadership experience.
Benefits
  • Competitive compensation + equity grants at a well-funded, venture-backed company
  • Comprehensive benefits: 100% employee premiums for base plans on medical, dental, vision with options for additional coverage. Parental leave up to twenty four (24) weeks depending on eligibility
  • Comfortable, sunny office space located near BART and Caltrain public transit
  • Strong focus on team building and company culture: Employee Resource Groups, monthly social events, SPANcakes recognition breakfast, lunch, and learns
  • Flexible hours, one holiday per month, and flexible time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SalesforceCPQprocess automationExcelTableaudata integrityworkflow designorder managementperformance analyticsKPI tracking
Soft Skills
leadershipsales strategycross-functional collaborationtraining developmentorganizational skillscommunicationdata-driven decision makingproblem-solvingculture buildingproject prioritization
Certifications
Salesforce Admin certification