Southern Glazer's Wine & Spirits

Business Development Rep

• Accountable for achieving revenue, margin, and gross profit targets as set by the Sales Director
• Communicate local program spending effectiveness to maximize the company’s profits
• Help determine the ROI on outlined focused initiatives
• Responsible for accurately analyzing and projecting quarterly and monthly business for assigned territory
• Strategically provide the shared team with conflict resolution, removal of performance obstacles, and/or relationship concerns among key accounts in the region
• Identify market trends and developments in product categories, geographic regions, and among the entire account base, so you are at the forefront when compared to the competition

Business Development Manager

Account Executive

• Build positive, credible, lasting customer relationships based on trust
• Discover and identify customer business growth needs
• Develop a customer business growth plan for each account and build a pipeline of selling opportunities to drive incremental sales above base business
• Analyze data and insights to increase sales, grow customer business, and better achieve objectives
• Regularly and consistently pre-plan account visits with an agenda, service purpose, and selling opportunities documented in CRM (Proof)
• Prioritize sales activities to achieve objectives based on each customer business growth plan
• Visit accounts regularly, capture visit notes, and build visit plans considering previous visit outcomes and document in CRM (Proof)
• Maintain deep knowledge of SGWS products and correctly present and position them in each account
• Propose selling solutions to each customer and win the sale using consultative selling skills
• Achieve internal SGWS and supplier objectives as prioritized by management
• Manage customer issue resolution, seek additional opportunities to support the customer’s needs, and support business growth by providing customers with useful information and guidance
• Adapt the selling approach based on each customer’s buying styles and individual business needs
• Be knowledgeable and experienced in all accounts staying current with what competitors are offering and how SGWS products are positioned relative to the competition
• Document and maintain account- and customer-specific information in CRM (Proof)
• Participate in sales meetings, on-site training, and supplier events as required
• Perform other duties as assigned

Sales Consultant I – Off Premise – Package

Sales Consultant III

• build positive, credible, lasting customer relationships based on trust
• discover and identify customer business growth needs
• develop a customer business growth plan for each account and build a pipeline of selling opportunities to drive incremental sales above base business
• analyze data and insights to increase sales, grow customer business, and better achieve objectives
• regularly and consistently pre-plan account visits with an agenda, service purpose, and selling opportunities documented in CRM (Proof)
• prioritize sales activities to achieve objectives based on each customer business growth plan
• visit accounts regularly, capture visit notes, and build visit plans considering previous visit outcomes and document in CRM (Proof)
• maintain deep knowledge of SGWS products and correctly present and position them in each account
• propose selling solutions to each customer and win the sale using consultative selling skills
• achieve internal SGWS and supplier objectives as prioritized by management
• manage customer issue resolution, seek additional opportunities to support the customer’s needs, and support business growth by providing customers with useful information and guidance
• adapt the selling approach based on each customer’s buying styles and individual business needs
• be knowledgeable and experienced in all accounts staying current with what competitors are offering and how SGWS products are positioned relative to the competition
• document and maintain account- and customer-specific information in CRM (Proof)
• participate in sales meetings, on-site training, and supplier events as required
• perform other duties as assigned

Sales Consultant III – On/Off Combo

Manager

• Manage the selection, development, motivation, and retention of staff
• Develop the daily routing schedule for teams
• Monitor GPS usage and analyze data as available
• Work in the field to ensure proper level of service is provided
• Receive, investigate and resolve internal and external customer complaints and requests
• Identify and recommend opportunities for employee development and performance improvement requirements
• Responsible for point of sale facility and equipment
• Ensure OSHA compliance as it relates to equipment and personnel
• Provide brand-specific product education and training tools to enhance the knowledge/performance of staff
• Support budgeting, forecasting, and financial control processes
• Perform other job-related duties as assigned

Merchandising Manager II

Sales Consultant III – Off Premise

Supply Chain

• Oversee the implementation and maintenance of new warehouse equipment and technologies
• Monitor key performance indicators and evaluate that new technologies are performing according to expectations
• Ensure automated warehouse systems are maintained and operational at all times
• Ensure robust preventative maintenance system is in place for all facets of the automation, conveyors, and related systems
• Coach, counsel, and manage a team of employees
• Train direct reports and other warehouse staff on the use of automated warehouse systems
• Plan and oversee all maintenance and repair work and develop an efficient system for dealing with emergency repair problems
• Order and receive supplies and equipment and maintain necessary inventories
• Ability to work varying hours and shifts as required to maintain operations
• Perform other related duties as assigned

Warehouse Manager

Sales

• Lead, develop, and manage a team of sales consultants
• Evaluate performance against established developmental goals
• Develop territory sales plans to achieve goals
• Create a regular team meeting cadence to communicate the territory sales plan
• Coach each sales consultant on the effectiveness of their Sales pre-plan
• Assess talent, hire staff and discipline staff including terminations
• Analyze and manage team expenditures to conform to budgetary requirements

Area Sales Manager

Account Manager

• Responsible for achieving customer objectives, Key Performance Indicators, and targets by implementing strategies and tactics
• Sell to accounts in assigned trade channel(s)
• Drive brand success via leadership selling against trade channels and actively supporting the selling efforts of sales reps, district managers, and key account specialists within the wholesaler
• Lead all parts of the sales process including targeting appropriate accounts, lead selling, education and positioning brands for success within the account
• Monitor field implementation and execution of programs within assigned accounts to ensure product pricing and promotion
• Regularly interact with field management for updating programming and brand priorities, brand standards and best practices leading to successful execution in the market
• Provide detailed tracking reports of wholesaler performance against agreed-to supplier objectives
• Develop key account relationships that deliver measurable results
• Work with key assigned teams to deliver monthly goals (work-withs, product training samples, etc.)
• Create, coordinate, and attend on-site promotional functions at established customer accounts (e.g., winemaker dinners, product launches, and tastings)
• Perform other job-related duties as assigned

Independent Chain Key Account Manager

Affiliate Manager

• Responds, manages and resolves employee benefits inquiries via telephone and email regarding paid and unpaid leaves of absence, and claims issues primarily related to Workers Compensation
• Assist employees with the appeal process when claims are denied
• Work with People Operations issues requiring Master Data changes and correction between internal HRIS and third-party vendor systems
• Administer medical leave, personal leave, and other leaves with employees, HRBPs and third-party vendor and Risk Team
• Communicate leave payment information with payroll department
• Support the worker’s compensation leave process including communication with employees regarding pay and insurance premium payments during their leave period
• Research and complete wage statement requests from the insurance company by retrieving pay information from HRIS for a specified amount of time
• Escalate unique situations as needed to the Leave Management Leaders
• Improve strategies and policies for managing leave administration efficiently and with integrity
• Evaluate alternatives and approve workplace accommodations
• Follow best practices to return employees back to work utilizing return to work programs and light duty when possible, coordinating with Nurse Case Manager and EHS Partners
• Partner with Safety to reduce work injuries
• Comply with and enforce adherence to federal, state, and local legal requirements including ERISA, Section 125 Cafeteria Plans, State and Federal leave laws and advise employees accordingly
• Perform other job-related duties as assigned

Benefits & Absence Management Partner

Sales Consultant, On Premise

• Build positive, credible, lasting customer relationships based on trust
• Discover and identify customer business growth needs
• Develop a customer business growth plan for each account
• Regularly and consistently pre-plan account visits with an agenda
• Capture visit notes and build visit plans considering previous outcomes
• Maintain deep knowledge of SGWS products
• Propose selling solutions to each customer
• Manage customer issue resolution and support business growth

Sales Consultant

• responsible for managing and strategically growing SGWS's business through influential leadership
• Accountable for achieving revenue, margin, and gross profit targets as set by the Sales Director.
• Communicate local program spending effectiveness to maximize the company’s profits.
• Help determine the ROI on outlined focused initiatives
• Responsible for accurately analyzing and projecting quarterly and monthly business for assigned territory
• Strategically provide the shared team with conflict resolution, removal of performance obstacles, and/or relationship concerns among key accounts in the region
• Identify market trends and developments in product categories, geographic regions, and among the entire account base, so you are at the forefront when compared to the competition

Business Development Manager – LALO

• Ensure compliance with domestic government laws and regulations
• Oversee the completion of paperwork and monetary transactions associated with international distribution in a timely manner
• May negotiate with clients or handle issues with customs officials
• Manage periodic process reviews for each Import coordinator/specialist
• Provide responsible supervision and control for all the department activities in accordance with the regulatory guidelines
• Conduct annual performance reviews for all staff within the department and maintain performance statistics
• Address all employee performance matters promptly with the assistance of the Import Manager
• Handle a large volume of shipments and workloads accurately and timely
• Follow procedures and instructions and make suggestions to improve overall efficiencies
• Follow up with all import shipments and workloads as needed, and as required by federal agencies and Company policies and procedures
• Maintain spreadsheets and checklists
• Perform other duties as assigned

Business Development Manager

Sales Consultant I – Off Premise – Package

Sales Consultant III

Sales Consultant III – On/Off Combo

Merchandising Manager II

Sales Consultant III – Off Premise

Warehouse Manager

Area Sales Manager

Independent Chain Key Account Manager

Benefits & Absence Management Partner

Sales Consultant, On Premise

Sales Consultant, On Premise

Sales Consultant

Business Development Manager – LALO

Import Department Manager