Senior Account Representative – State Agencies
Sourcewell
full-time
Posted on:
Location Type: Remote
Location: California • Colorado • United States
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Salary
💰 $67,360 - $95,200 per year
Job Level
About the role
- This position is responsible for generating revenue by representing Sourcewell’s enterprise solutions.
- Utilize a relational approach to establish and differentiate themselves as a trusted advisor.
- Represent Sourcewell at industry tradeshows, conferences, and networking events.
- Implement strategies to increase use of Sourcewell’s enterprise solutions.
- Assist Account Executives with a regional strategic plan to achieve or exceed goals for assigned accounts.
- Assist the Account Executive team by researching and qualifying new leads, and nurture existing leads.
- Collaborate with the Account Executive team to identify potential leads for new opportunities and schedule meetings.
- Research and have a basic understanding of enterprise solutions and its function and purpose.
- Document participants' interactions, concerns, and resolutions in Salesforce to track trends, feedback, and manage sales opportunities.
- Communicate regularly with participating agencies.
- Complete outbound calls with new participating users of assigned accounts to understand their needs.
- Respond to phone, email, and chat inquiries in accordance with service level delivery standards.
- Communicate with participating users to understand needs and make account updates within Salesforce.
- Attend industry trade shows, conferences, and networking events to enhance brand visibility.
- Facilitate training or product demonstrations for assigned accounts virtually and in person.
- Provide technical expertise, application administration, and training on Salesforce and other account-related systems to the team.
- Participate in the development of standard work instructions, policies, and procedures related to the position.
Requirements
- Associate's Degree in a relevant field AND one (1) year of experience in sales management, P&L management, business development, account management, client relations/development, or other directly related experience.
- A combination of related post-secondary and/or professional education/training and demonstrated relevant work experience equivalent to a total of three (3) years.
- Experience working in a business environment.
- Strong communication, problem-solving and organizational skills.
- Experience serving internal or external customers.
- Two (2) or more years in a state government agency office.
- Worked in and/or with a state centralized purchasing office (e.g. Department of Administration, Department of General Services, Department of Management Services, etc…).
- Familiarity with state centralized and decentralized purchasing authority.
- Familiarity with state agency hierarchical structure.
- Familiarity with state budgets and fiscal requirements.
- Outgoing with Strong social skills.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Salesforcebusiness developmentaccount managementclient relationsP&L managementlead generationstrategic planningtechnical expertiseapplication administrationtraining
Soft skills
communicationproblem-solvingorganizationalinterpersonaloutgoingsocial skills
Certifications
Associate's Degree