Sourcegraph

Sales

• Research, analyze, and identify the best new accounts for us to go after, helping AEs focus on the right logos at the right time
• Provide the sales team with multi-touch point campaigns to build new pipeline
• Build account strategies, identifying signals of buyer intent, and enabling sales with data-driven targeting and prospecting playbooks
• Research markets, track competitor activity, and analyze customer adoption trends
• Establish feedback loop between Sales, Marketing, and Product to align GTM strategy to market dynamics
• Build market mapping, whitespace/TAM analysis, and prospect playbooks
• Partner with Marketing to design and launch multi-touch campaigns based on whitespace analysis
• Present quarterly insights to sales and marketing leadership and deliver annual market research report

Sales Strategy Analyst

Support Engineer

• Part of the Technical Success organization; supports developers by resolving issues and educating customers, identifying product improvements
• Within one month: learn product, deployments, configurations, our code base, and meet teammates; start troubleshooting with customers
• Within three months: troubleshoot with customers and contribute to handbook/documentation
• Within six months: observe trends and suggest improvements for onboarding, enablement, and product
• About you: Curiosity, compassion, and ability to communicate complex ideas; experience with Unix/Linux, Kubernetes, GitHub/GitLab/Bitbucket; 3+ years in a similar role

Sales Strategy Analyst

Senior Support Engineer