SourceCode Communications

Account Manager

• Draft Client Materials: Write press releases, media pitches, and client reports, collaborating with senior team members to refine and polish content.
• Build Media Networks: Conduct research to build targeted media lists using tools like Muck Rack, support daily outreach, and pitch stories with a goal of converting opportunities 60%–70% of the time.
• Monitor Coverage & Trends: Track media coverage and analyze Muck Rack data to identify industry themes and trends for regular client reports.
• Client Communication: Liaise with client contacts over Slack, email, and status calls to deliver updates and draft client messages with minimal edits.
• News Monitoring: Read and share relevant daily news that connects to client priorities, helping to identify and lead rapid-response media opportunities.
• Campaign Tracking: Monitor speaker opportunities, awards, event calendars, and seasonal editorial calendars to maximize client success.
• Influencer & Social Support: Research and identify targeted influencers and assist with social calendar management and content creation.
• Account Logistics: Deliver accurate meeting agendas, action items, call reports, and recap emails to team leads for review.
• Project Management: Coordinate and track account workflows across teams to ensure timely delivery of services.
• Active Brainstorming: Bring creative thinking and vocal contributions to internal and client brainstorming and planning sessions.
• Goal Alignment: Maintain awareness of client goals and KPIs, proactively alerting team members with recommendations if tasks fall behind schedule.
• Operational Excellence: Learn agency processes, maintain accurate time-tracking, and support business health by understanding the impact of under/over-servicing clients.
• Business Development: Support agency growth by participating and taking an active role in business development.
• Skill Growth: Actively develop your writing skills, stay current on industry trends, and participate in professional development sessions per quarter.

Account Coordinator

Account Executive

• Strategic Leadership: Serve as the day-to-day lead and go-to counselor for clients, building rapport and architecting long-term strategies that drive business goals.
• Media & Narrative Craft: Translate technical HealthTech innovations into media-friendly narratives. You’ll identify and secure Tier-1 and trade opportunities by staying ahead of the daily news cycle.
• Performance & KPIs: Align with the team to set and exceed quarterly KPIs, ensuring all campaigns meet performance benchmarks.
• Financial & Resource Oversight: Partner with the Portfolio Lead to manage budgets, profitability, and resourcing, proactively identifying any overservice risks.
• Growth & Development: Lead the development of new business presentations and mentor junior team members to foster a culture of excellence and professional growth.
• Engagement Strategy: Build comprehensive media, audience, and influencer engagement strategies tailored to the tech landscape.

Account Coordinator

Senior Account Manager / Account Director – Tech, Healthtech