Account Director, Senior Account Director

SourceCode Communications

Account Director managing strategic public relations and client narratives for high-profile tech accounts at SourceCode. Leading teams in innovative PR strategies while driving client success and team development.

Posted 6/26/2026full-timeRemote • California • 🇺🇸 United StatesSenior💰 $125,000 - $135,000 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PR strategycrisis communicationrisk assessmentthought leadershipmedia strategybusiness developmentaccount managementbudget managementresource allocationperformance improvement plans

Soft Skills

client counselteam leadershipcoachingstrategic autonomycommunicationproblem-solvingrelationship buildinginspirationgoal settingtraining

Tools & Technologies

emerging PR technologiesdigital communication channelsmedia monitoring toolsanalytics platformsCRM systemsproject management softwaresocial media platformscontent management systemsreporting toolscollaboration tools

Industry Keywords

corporate communicationsenterprise techTier-1 mediaglobal PR managementagency operationsclient retentionmedia landscapestrategic account leadcommercial acumenhigh-profile accounts

About the role

Key responsibilities & impact

**What You’ll Do**
- **Client Strategy & Counsel:** Serve as a trusted lead across high-profile accounts, providing high-level strategic direction to senior client executives. Develop long-term PR plans aligned with client business objectives and confidently navigate difficult conversations or productive client pushback when necessary.
- **Crisis & Narrative Excellence: **Act as a trusted source during client crises by conducting risk assessments and drafting proactive communications. Interview executives to build robust thought leadership platforms and translate complex technical innovations into media-friendly narratives.
- **Portfolio Management & Business Operations:** Take accountability for account health, revenue forecasting, and resource allocation to optimize team utilization and minimize over/under-service. Oversee client contracts, KPIs, and monthly/annual scopes of work.
- **Media & Integrated Strategy:** Build sophisticated, long-term media and engagement strategies spanning media, analyst, and social landscapes. Maintain absolute editorial quality control across the portfolio and leverage a strong network of established relationships across Tier-1 national business and trade media.
- **Organic Growth: **Proactively identify expansion opportunities within your current roster to drive organic business development and maintain high client retention rates.
- **Team Leadership & Talent Development: **Directly manage, coach, and inspire team members, establishing clear professional goals and delivering targeted training to upskill junior and mid-level practitioners.
- **Innovation & Agency Leadership (SAD Level):** Lead teams in adopting emerging PR technologies and alternative communication channels, while expanding leadership footprints into global PR management.

Requirements

What you’ll need

**What You’ll Have**
**For the Account Director Level:**
- **Experience:** 7+ years of progressive PR and marketing experience, with significant experience in a corporate communications or digitally minded PR client leadership role.
- **Account Mastery:** At least two years of experience explicitly operating as the strategic account lead for multiple complex clients.
- **Tech Literacy: **Deep experience working within the Enterprise Tech sector, with the ability to seamlessly translate technical capabilities to a broad audience.
- **Media Network:** A proven track record of securing Tier-1 national business and industry trade opportunities.
**For the Senior Account Director Level:**
- **Experience:** 10-12+ years of progressive agency and/or in-house communications marketing experience, with extensive experience leading teams and managing high-profile accounts. Global account management experience navigating international media landscapes is highly preferred.
- **Strategic Autonomy: **Proven capability to take loose executive direction and independently build meaningful, multi-layered strategies and plans for clients.
- **Commercial Acumen:** Strong, advanced understanding of agency operations, budget management, resource allocation, and team utilization constraints.
- **Advanced Management: **Comfortably lead difficult staff conversations, troubleshoot team challenges alongside HR, and confidently develop and execute Performance Improvement Plans (PIPs) when necessary.

Benefits

Comp & perks

**What We Offer **
- Robust benefits program
- Unlimited vacation with PTO minimums
- Unlimited sick leave
- 401k with company match
- Monthly mental health stipend, 2 ‘NOPE’ days/year, and quarterly wellness challenges
- Profit-sharing program
- Workplace flexibility
- Professional learning and development
- 6-month paid parental leave
- Transit benefits
- Paid volunteer and professional development days