SoSafe

Security Engineer

• Lead end-to-end project planning
• Facilitate kickoff workshops and design tailored rollout strategies
• Act as a strategic advisor guiding customers on scaling security awareness programs
• Partner with C-Level executives, HR, IT, and Communications teams
• Cultivate internal champion networks and support communication planning
• Define realistic success metrics and reporting structures
• Monitor early-stage KPIs and continuously track progress
• Deliver actionable reporting and data-driven recommendations

Human Security Consultant

Manager

• Monitor the health of existing customers and launch scaled campaigns to drive upsells and improve retention.
• Analyze data to identify recurring challenges, proactively recommend improvements to existing processes, and deliver best practices to help customers realize maximum value from our products.
• Create, drive, and iterate 1:many programs and initiatives to implement one-to-many customer engagement strategies that efficiently and effectively deliver results at scale (e.g., email campaigns, office hours, targeted customer consultations).
• Partner with CSMs, AEs, Product, and Marketing to deliver 1:many experiences across the team’s book of business.
• Build processes to maintain customer health at scale, using internal dashboards and metrics to identify and respond to risks or opportunities across your book of business (500–1,000 accounts).
• Serve as a SoSafe operational champion and lead by example to ensure data hygiene in our internal CS tool, Salesforce, and related systems.

Customer Programs Manager, French Speaking

Platform Engineer

• Build and maintain data pipelines and platform components that support SoSafe’s products, analytics, and AI initiatives.
• Implement ingestion and serving workflows on AWS, Airflow, and event-driven patterns.
• Contribute to platform reliability by working on monitoring, alerting, CI/CD improvements, access management, and infrastructure changes (Terraform).
• Apply existing architecture and standards while helping improve data quality and developer experience over time.
• Collaborate with Analytics, Product Engineering, and ML teams to deliver reliable datasets, event schemas, and data contracts.
• Support internal teams by troubleshooting pipelines, resolving data issues, and operationalizing new use cases.
• Participate in code reviews and technical discussions and document solutions for long-term maintainability.

AWS Data Platform Engineer

Producer

• You'll be the execution engine and operational architect behind SoSafe's brand - producing high-quality brand content (video campaigns, product storytelling, event creative)
• Oversee complex video and motion productions: planning, shoot coordination, post-production, localization, and delivery
• Ensure delivery excellence - on time, on budget, meeting technical specifications
• Manage production for ambitious campaigns including our flagship event HuFiCon - collaborating with multiple stakeholders in Marketing
• Lead relationships with a Brand Creative Agency - brief, manage, ensure smooth collaboration
• Forecast, plan, and manage production budgets – negotiate contracts, identify cost efficiencies, and optimize resource allocation across campaigns and markets
• Partner with Senior Brand Manager & Creative managers to implement strategy & creative vision and brand standards across all deliverables
• Build production workflows, intake systems, and prioritization frameworks for the Brand team
• Create production playbooks: templates, shot lists, checklists, asset specs, delivery standards
• Establish operations infrastructure: SLAs, approval workflows, version control, QA processes
• Train regional teams on production standards
• Track and report on production performance metrics – analyze campaign effectiveness, asset performance, and resource efficiency

Senior Creative Production Manager

Backend Engineer

• Administer, monitor, and optimize PostgreSQL databases running on Amazon RDS and Aurora.
• Perform regular database maintenance tasks, including backup validation, replication checks, patching, and upgrades.
• Collaborate with developers to optimize SQL and database objects, maintain PL/pgSQL routines, and contribute to data modeling initiatives to enhance performance.
• Set up and fine-tune database performance metrics, logs, and alerts using AWS CloudWatch, pg_stat_statements, and other tools.
• Identify and improve slow-running queries.
• Implement and manage access control, auditing, and security policies in line with organizational standards.
• Create and maintain database documentation and deployment scripts.
• Contribute to and follow best practices for schema changes, migrations, and version control of database objects (GitHub experience is a plus).
• Contribute to DevOps processes, including database CI/CD and automation of schema deployment automation.

Postgres AWS Database Engineer

Product Manager

• Own the vision and strategy for SoSafe’s Simulation experience, driving the roadmap toward advanced attack realism while balancing product scalability and health.
• Build and scale multi-channel simulations across email, messaging platforms (Teams, Slack), and mobile to reflect modern attack vectors.
• Deliver high-impact features from our 2026 roadmap, including the Simulation Template Editor, OSINT-powered personalization, and multi-chain attack scenarios.
• Drive discovery to understand how users react to AI-based social engineering, using these insights to improve simulation effectiveness.
• Ecosystem Integration: Collaborate with the Learning and Threat Intel teams to ensure our simulations aren't just "tests," but are active learning loops.
• Define and track KPIs that demonstrate security impact, such as click, interaction and reporting rates.
• Partner cross-functionally with engineering, design, and product analytics.
• Represent Simulations within the leadership team, contributing to the broader strategy of our Adaptive Human Risk Management platform.

Staff Product Manager – Simulations

Staff Product Manager – Simulations Team

Product Marketing

• Develop deep expertise in SoSafe’s platform, product capabilities, and underlying concepts.
• Partner closely with Product Management and Engineering to identify functionality, roadmap, and priorities.
• Translate intricate product capabilities into clear, differentiated value propositions for technical and non-technical audiences.
• Own and drive end-to-end GTM strategies for products and major initiatives.
• Spearhead product launches - from positioning and messaging to enablement and rollout.
• Define clear approaches to winning versus key competitors, grounded in market and customer insight.
• Drive the product narrative across marketing channels in collaboration with the brand and content team, ensuring consistency between product reality and market messaging.
• Partner with Marketing, Content, and Growth teams to shape product-led campaigns, launches, and thematic initiatives.
• Ensure product messaging is accurately and compellingly reflected across website, campaigns, sales assets, and customer-facing content.
• Act as the single point of accountability for “the product story” in market-facing initiatives.
• Create and maintain high-quality sales and product collateral.
• Partner with Sales and Enablement to ensure field teams are aligned, and well-equipped.
• Assist a healthy enablement cadence with up-to-date messaging, assets, and launch materials.
• Partner with Sales and Customer Success to gather customer feedback and insights.
• Assess market trends, customer needs, and competitive positioning to inform product and GTM strategy.
• Maintain a strong awareness of rival products, pricing, and positioning.