Sophos

Advisory Services Director

Sophos

full-time

Posted on:

Location Type: Remote

Location: Japan

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Lead

Tech Stack

Cyber Security

About the role

  • Drive service delivery excellence across the Japan region and partner closely with local practice leadership and global stakeholders.
  • Oversee the successful delivery of Advisory Services including Incident Response, Incident Readiness, Penetration Testing, and related consulting engagements.
  • Achieve key operational and financial metrics such as customer satisfaction, lead times, billable utilization, achieving IR SLAs, revenue, and margin.
  • Collaborate with Sales, Marketing, and other cross-functional teams to grow the practice and expand market presence in Japan.
  • Engage teams through meetings, strategy workshops, all-hands sessions, and customer-facing engagements.

Requirements

  • Fluency in both English and Japanese.
  • Proven people leadership experience, ideally within a consulting or technical services organization.
  • Excellent written and verbal communication skills, including experience presenting to executive stakeholders.
  • Strong desire to work directly with customers, including during high-pressure security incidents.
  • Demonstrated ability to lead cross-functional teams toward common objectives.
  • Experience working with global, remote, and multi‑cultural teams.
  • Strong organizational skills with the ability to prioritize, delegate, and meet deadlines in fast-paced environments.
  • High level of professionalism, initiative, and sound judgment.
  • Strong conflict management and stakeholder negotiation skills.
  • Experience mentoring and leading technical teams in a matrixed consulting environment.
  • Track record of managing high-performing teams and nurturing strong team culture.
  • 10+ years of experience in information security and services delivery is desirable.
  • Bachelor’s degree in cybersecurity or related field, or equivalent experience.
  • Experience leading or operating a consulting organization; MBA is a plus.
  • Professional certifications such as CISM, CISSP, GCFA, OSCP, or similar are also a plus.
  • Experience working with cyber insurers and law firms.
  • Experience supporting Sales in scoping engagements, building proposals, and participating in QBRs.
Benefits
  • 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Incident ResponseIncident ReadinessPenetration Testinginformation securityconsultingcustomer satisfactionbillable utilizationrevenue managementmargin analysisengagement scoping
Soft Skills
people leadershipwritten communicationverbal communicationcustomer engagementcross-functional team leadershiporganizational skillsprofessionalisminitiativeconflict managementstakeholder negotiation
Certifications
CISMCISSPGCFAOSCPMBA