Regional Manager – Hearing Care
Sonova Group
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • United States
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Salary
💰 $60,000 - $80,000 per year
About the role
- Oversee support a team of dedicated and compassionate Hearing Care Coordinators (HCCs)
- Provide guidance and support to the HCCs within the region
- Ensure the HCCs receive the necessary training
- Motivate and mentor the HCCs for local events and evaluations
- Lead and develop a team including recruitment, hiring and performance management
- Address performance issues proactively
- Supervise clinic inventory control processed
- Oversee the process for the insurance process and proper completion of patient Benefit Checks
- Monitor and evaluate transactional compliance
- Provide comprehensive training to HCCs beyond initial onboarding
Requirements
- Bachelor’s Degree preferred
- Prior experience/knowledge with hearing aids is a plus
- Professional verbal and written communication
- Strong relationship building skills with customers, physicians, clinical staff
- Experience with Sycle.net is a plus
- Experience with Microsoft Office and Outlook
- Knowledge of HIPAA regulations
- Ability to exhibit empathy.
Benefits
- 10% Bonus 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
hearing aidstrainingperformance managementinventory controlinsurance processpatient Benefit Checkstransactional compliance
Soft skills
communicationrelationship buildingempathymentoringmotivation
Certifications
Bachelor’s Degree