Drives growth and retention across assigned regional accounts, primarily through remote engagement.
Serves as the main point of contact, managing the full sales cycle and collaborating with internal teams to ensure effective resource deployment.
Build and maintain strong relationships with existing and new customers.
Conduct weekly sales calls and virtual meetings.
Increase sales across all product lines within the territory.
Coordinate with trainers for onboarding and product training.
Identify and prioritize new account leads.
Conduct quarterly business reviews and recommend marketing strategies.
Provide tailored solutions with a concierge-style approach.
Ensure high-quality service through consistent follow-up.
Document all customer interactions in CRM daily.
Comply with company policies and all applicable laws.
Perform other duties as assigned.
Requirements
High School Diploma or equivalent, Masters, Bachelor’s preferred
2+ years in inside sales or account management.
Strong understanding of the sales process and customer service.
Proven problem-solving and multitasking skills.
Ability to build relationships in a remote setting.
Excellent communication and organizational skills.
Experience in hearing healthcare or business consulting a plus.
Self motivated, results driven, curious, and resilient
Familiarity with hearing instrument technology preferred.
Prior field sales experience in medical devices a plus.
Proficient in Microsoft Office and CRM systems.
A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova
Benefits
Medical, dental and vision coverage*
Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
TeleHealth options
401k plan with company match*
Company paid life/ad&d insurance
Additional supplemental life/ad&d coverage available
Company paid Short/Long-Term Disability coverage (STD/LTD)