Solution SFT

Manager

• Répondre à tous les téléphone en agissant comme liste de rappel
• Escalader les problématiques plus urgentes au superviseur
• Placer les ressources selon les besoins encours**
• Assurer la coordination entre les ressources et les établissements de santé
• Collaborer avec l'équipe pour bien connaitre les besoins des gestionnaires**
• Alimenter la base de données SFT en candidats en faisant du recrutement et du sourcing dans vos temps libre.

Responsable de nuit

Counselor

• Document processes by describing them according to process modeling standards.
• Conduct or participate in studies to define business processes.
• Analyze processes and ways of working and propose improvements to achieve objectives such as quality improvement, efficiency, and optimization.
• Perform impact analyses on business processes for various projects.
• Conduct workload evaluation studies and act as a subject-matter expert on workload assessment in various projects.
• Produce, for proposed changes, a quantitative analysis of impacts on operations related to clients and staff.

Process Consultant

• Participate in establishing, developing and improving processes to ensure compliance with standards and norms for capacity management, risk management and project portfolio management.
• Analyze management data and provide accountability reporting to the appropriate governance bodies.
• Manage organizational capacity and risks in collaboration with the PPM Office (BGP) and stakeholders.
• Contribute to the implementation, evolution and optimization of management and monitoring tools, including producing dashboards (Power BI from MS Project).
• Monitor resource capacity and provide periodic reports to project managers.
• Participate in identifying, analyzing and monitoring project issues, risks and benefits.
• Validate the accuracy of the information presented in project progress reports.
• Conduct analyses and formulate recommendations for management and relevant client groups.
• Plan, structure and manage the project portfolio in alignment with the organization’s strategic directions.
• Analyze, evaluate and prioritize projects according to their added value, risks, costs, expected benefits and organizational capacity.
• Monitor portfolio performance and benefits realization, including variance analysis and recommending corrective measures.
• Deploy, maintain and evolve governance mechanisms, processes and portfolio management tools.
• Support arbitration and prioritization exercises related to resource allocation.
• Produce analyses, dashboards and accountability reports for senior management and decision-making bodies.
• Serve in an advisory role to managers and stakeholders and contribute to the continuous improvement of project and benefits management practices.
• Design and deliver communication, training and workshop facilitation activities.
• Draft communications, reports, summaries and templates tailored to the target audiences.
• Carry out, at the request of the responsible authority, research and analysis on particular situations or issues.

Advisor, Project Portfolio, Risk and Benefits Management

Project Manager

• Create and maintain project plans;
• Manage the lifecycle of lower-complexity projects, from planning through execution;
• Ensure project activities comply with applicable policies and procedures;
• Contribute to process improvement initiatives related to project delivery;
• Work with stakeholders and team members to establish priorities and schedules;
• Prepare detailed project plans for all project phases;
• Manage day-to-day project activities and ensure operational follow-up;
• Report on project progress, dependencies, risks, issues and budget;
• Communicate project status regularly to team members, stakeholders and management;
• Support senior project managers in report preparation and change management;
• As a member of the project management office, act as an ambassador for harmonizing practices across the organization and actively participate in the evolution of tools and processes.

Project Coordinator

Security Engineer

• The IT Operational Security Advisor will be responsible for:
• Categorizing assets according to their criticality and usage
• Conducting internal risk analyses
• Supervising risk analyses performed by other contractors
• Operating security systems and managing security data
• Analyzing existing security controls and recommending improvements
• Defining current and future security architectures
• Managing security incidents related to IT infrastructure
• Analyzing client requests related to network security
• Developing and overseeing the implementation of security measures
• Ensuring coordination between different stakeholders and contracts
• Participating in technology decommissioning activities (log collection, intrusion detection, etc.)

Responsable de nuit

Process Consultant

Advisor, Project Portfolio, Risk and Benefits Management

Project Coordinator

Operational Security Advisor, IT