Soleo Health

Data Engineer

• Support the development of scalable data pipelines, analytics solutions, and reporting tools.
• Develop and maintain analytics-ready datasets, transformations, and data models within Databricks and Azure-based data platforms.
• Build and support data transformation workflows, notebooks, and analytics processes utilizing Databricks within the Azure cloud environment.
• Support development and optimization of Power BI and Tableau dashboards, datasets, and reporting solutions.
• Collaborate with senior engineers to support Azure-based analytics architecture, data pipelines, integrations, and reporting environments.
• Support pipelines and transformation logic to prepare high quality, analytics ready datasets.
• Provide training, support, and best practice guidance to promote the adoption of self-service analytics tools across the organization.

Junior Data Engineer

Analyst

• Reviews all supporting documentation (delivery tickets, compound records, orders, invoices, payments etc.) for payor audits and refund requests
• Prepares, records and tracks all external audit findings and refund requests
• Provides audit results and communicates any risk associated with audit findings
• Researches, reconciles, and manages the unapplied cash account
• Recommends unapplied cash funds to take to revenue based on defined company criteria
• Completes necessary documents for payor EFTs
• Conducts monthly and quarterly cash/unapplied cash reviews and provides reports, as required by management

Cash Applications Analyst

Director

• Formulate and oversee the implementation of comprehensive regional and national Payor contracting and network management strategies
• Drive the achievement of contracted sales goals and enhance market share and profitability
• Lead the identification, development, negotiation, and management of Payor Relations agreements to ensure competitive and sustainable growth
• Initiate and guide the launch of innovative Payor relations programs and contracts, collaborating with senior internal stakeholders including operations, finance, and Regional Vice Presidents
• Oversee detailed financial analyses of Payor contracts to assess the earnings impact of new contracts, as well as renewals and material network changes
• Manage budget projections for pricing and assess financial performance of payor contracts
• Ensure Payors are reimbursing Soleo at the contracted rates and that reimbursement is timely
• Enhance Soleo’s contracting strategy to maximize value (where applicable) using national contracts with chain codes vs. individually contracted pharmacies
• Serve as the primary executive contact for major external partners, including hospitals, Payor organizations, and manufacturers
• Build and maintain strategic relationships to bolster business objectives
• Oversee the design and implementation of advanced sales training programs that focus on Payor relations, contract comprehension, opportunities, and associated risks
• Monitor and analyze market trends and contractual activities to identify and seize opportunities for new or expanded Payor agreements
• Lead the development of performance-based contracting models that reflect the latest in healthcare industry advancements and match organizational goals (i.e., Soleo’s participation in limited payor networks)
• Maintain and update the company's strategy in response to healthcare legislation changes
• Act as a subject matter expert to guide Payor Relations policies and practices
• Manage the creation and ongoing updates of departmental policies to ensure compliance with regulatory, operational, and organizational standards
• Partner with Revenue Cycle Management team to defend Soleo’s interests in payor audits
• Manage the creation and ongoing updates of departmental policies to ensure compliance with regulatory, operational, and organizational standards
• Completes all necessary managerial tasks for direct reports including hiring, training, addressing performance issues, developing team goals and objectives, performance reviews, conflict resolution, and strategic planning

Senior Director, Payor Relations

Accounts Payable

• Daily processing of accounts payable transactions including the receipt of operating expense invoices, date stamping, coding of invoices to appropriate general ledger codes.
• Review and create upload of employee expense reports.
• Reconcile monthly vendor statements.
• Maintain vendor records, payment records, and filing.
• Assist with monthly, quarterly and year end close activities as needed.
• Assist in creating the weekly AP Aging Report, which is used to determine payments.
• Prepare and process the check payment processing activities, which occurs once weekly.
• Perform weekly activities related to employee travel expense processing using the Concur system.
• Assist with various projects when needed.

Accounts Payable Clerk

• Lead accreditation readiness, regulatory compliance, and quality initiatives across the organization.
• Partner with operational and clinical leaders to ensure adherence to pharmacy, home infusion, and healthcare industry standards.
• Collaborate with multiple teams to plan, organize and operate within the department to achieve organizational goals.
• Minimize audit/inspection findings and assure high quality services and products.
• Work with managers and staff across all branch operations and corporate leaders to drive successful accreditation readiness and response.
• Coordinate collection, reporting, and third-party auditing of accreditation required metrics.
• Chair the clinical oversight committee to guide the clinical care and services for the company.
• Provide guidance, planning, readiness, and response for various accreditation and regulatory standards (e.g., ACHC, URAC, NABP).
• Conduct branch audits and record audits regularly to identify areas for improvement and ensure compliance with quality standards.
• Direct the Quality Management Committee process by leading collection and reporting of quality data.

Director, Clinical Accreditation

Collections

• Oversee collection activities related to the accounts receivable across multiple site locations, payors, and therapies to maximize accurate and timely payment.
• Monitor aging reports and key AR metrics to identify trends, risks, and opportunities for improvement.
• Ensure assigned accounts are researched and worked appropriately, including identification of billing errors, short payments, overpayments, denials/rejections, unpaid claims, and cash application discrepancies.
• Oversee appeals and payer follow-up processes to ensure deadlines are met and appropriate documentation is submitted.
• Review and approve potential adjustments and refund requests in accordance with company policies.
• Ensure all relevant phone conversations and collection activities are well documented and maintained within company systems.
• Identify trends in payer denials, payment delays, or billing issues and collaborate with billing and revenue cycle teams to implement corrective action.
• Ensure all collection activities comply with federal, state, and local regulations, third-party payer requirements, and company policies.
• Work closely with insurance companies, patients, and other company personnel to resolve escalated account issues.
• Prepare reports and communicate collection performance, risks, and improvement opportunities to leadership.
• Participate in recruitment, onboarding, and training of collection staff.
• Utilize payer portals, electronic tools, and internal systems to monitor claims status and expedite resolution of outstanding balances.
• Support special payer projects, audits, or process improvement initiatives related to collections and reimbursement.
• Stay informed of payer guidelines, billing deadlines, and appeal requirements.
• Supervise, coach, and develop a team of collection specialists to ensure productivity, accuracy, and adherence to company policies and procedures.
• Assign and monitor workload, ensuring timely follow-up on accounts receivable and payer issues.
• Provide training and ongoing support to staff regarding payer policies, appeal processes, and best practices in collections.
• Conduct regular performance reviews and provide feedback to support staff development and performance improvement.
• Serve as a point of escalation for complex collection issues, payer disputes, and account resolution challenges.
• Perform other duties as assigned.

Infusion Collections Manager

• Lead the design, architecture, and delivery of scalable, Azure-based data platforms
• Drive the strategy and execution of scalable, secure, and high-performing data solutions
• Oversee data architecture, modeling, and engineering teams
• Partner with executive leadership to prioritize data initiatives
• Lead the design and implementation of enterprise data architecture
• Define and enforce data modeling standards to support scalable analytics and reporting
• Oversee the development and maintenance of robust ETL/ELT pipelines integrating data from multiple sources
• Ensure data accuracy, consistency, and availability across platforms
• Collaborate with Analytics, BI, Finance, Clinical, Operations, and Commercial teams to understand data needs

Director, Data Engineering

Risk

• Establish and lead the enterprise-wide data governance strategy to ensure data integrity, quality, security, and compliance
• Define and implement enterprise data governance frameworks, including policies, standards, and operating models
• Establish data ownership, stewardship, and accountability across business and technical teams
• Lead governance councils and cross-functional working groups to drive alignment and adoption
• Develop and oversee enterprise data quality strategy, including data profiling, monitoring, and remediation processes
• Establish data quality metrics, KPIs, and reporting to measure accuracy, completeness, and reliability
• Implement tools and processes to proactively identify and resolve data issues
• Establish processes to ensure reliable, efficient, and scalable data operations across the organization
• Oversee ongoing data operations, including monitoring data pipelines, issue resolution, and operational support
• Partner with Data Engineering to drive automation, standardization, and operational excellence across data pipelines and platforms
• Govern data assets within Azure environments, including Azure Data Lake, Azure Synapse Analytics, Azure Data Factory, and related tools
• Ensure adherence to regulatory requirements (e.g., HIPAA, data privacy laws) and internal policies
• Partner with Data Engineering, BI, and Analytics teams to align governance, architecture, and operational processes
• Lead training and communication efforts to increase adoption of data governance practices

Director, Data Governance

Project Manager

• Lead the execution of new site openings, facilities projects, and operational initiatives across multiple locations while ensuring projects remain on schedule, compliant, and operationally ready.
• Coordinate cross-functional stakeholders including Operations, Clinical, Compliance, IT, Legal, landlords, and external vendors to ensure projects are executed on time and aligned with business objectives.
• Lead the full lifecycle execution of new site openings from lease execution through operational go-live, actively managing timelines associated with construction, permitting, inspections, licensure, operational readiness, and occupancy.
• Maintain and communicate project schedules, milestone status, operational readiness updates, risks, and escalations to leadership and key stakeholders.
• Utilize systems such as Jira and Confluence for structured task management, documentation, reporting, and project coordination while supporting transition from legacy systems and workflows.
• Maintain accurate and organized site, lease, facilities, vendor, and project documentation across company systems.
• Maintain strong organization and prioritization across multiple active projects, live facilities issues, service requests, lease obligations, and operational deadlines.
• Identify, manage, and resolve risks, delays, scope issues, and operational obstacles in real time to maintain project momentum and schedule integrity.
• Coordinate facilities service request intake and resolution activities including triage, prioritization, vendor dispatch, scope identification, follow-up, and closure.
• Diagnose facilities-related issues, define scopes of work, and coordinate timely, high-quality completion of repairs, maintenance, and operational improvements across multiple locations.
• Manage relationships with contractors, landlords, consultants, and service providers while holding vendors accountable for responsiveness, quality, execution, and schedule performance.
• Support project financial coordination activities including proposal collection, vendor quote review, invoice tracking support, tenant improvement coordination, and budget visibility reporting.
• Track and coordinate lease renewals and critical lease obligations including notice periods, execution timelines, landlord coordination, and partnership with Legal.
• Support lease administration and legal workflow coordination through systems such as Lexion or similar contract management platforms.
• Support urgent facilities escalations and operational issues impacting patient care, pharmacy operations, compliance, business continuity, or site readiness.
• Exercise independent judgment in coordinating priorities, resolving obstacles, escalating critical issues, and driving accountability across active projects and operational initiatives.
• Promote consistency, organization, accountability, and continuous operational improvement across facilities processes and project execution activities.

Facilities Project Manager

Insurance

• Responsible for processing new referrals including but not limited to verifying patient eligibility, test claim adjudication, coordination of benefits, and identifying patient estimated out of pocket costs.
• Perform benefit verification of all patient insurance plans including documenting coverage of medications, administration supplies, and related infusion services
• Responsible to document all information related to coinsurance, copay, deductibles, authorization requirements, etc
• Calculate estimated patient financial responsibility based off benefit verification and payer contracts and/or company self-pay pricing
• Initiate, follow-up, and secure prior authorization, pre-determination, or medical review including reviewing and obtaining clinical documents for submission purposes
• Communicate with patients, referral sources, other departments, and any other external and internal customers regarding status of referral, coverage and/or other updates as needed
• Refer or assist with enrollment any patients who express financial necessity to manufacturer copay assistance programs and/or foundations
• Generate new patient start of care paperwork

Infusion Clearance Specialist – Insurance Coordinator

Operations

• Coordinate the contracting process by partnering with legal and internal stakeholders to draft, review, redline, and facilitate execution of manufacturer contracts related to access, data, and services.
• Align contract documentation with operational capabilities, reimbursement models, compliance requirements, and internal risk controls.
• Ensure accuracy, clarity, and consistency across contractual documentation.
• Own the operational execution of the RFP process from intake through submission, including coordination of inputs, timelines, and deliverables.
• Ensure timely, accurate, and high-quality RFP submissions by managing workflows, content integration, and stakeholder contributions.
• Utilize the RFP repository to populate and maintain standard responses, coordinating updates with internal subject matter experts.
• Structure proposals and synthesize clinical, technical, and operational content into clear, cohesive submissions.
• Ensure compliance with RFP specifications, timelines, and evaluation criteria.
• Maintain and continuously improve the RFP repository/library.
• Develop and manage implementation plans to support the transition of awarded contracts into operational readiness.
• Define scope, timelines, milestones, KPIs, and cross-functional handoffs required for successful program launch.
• Coordinate cross-functional handoffs across Operations, Clinical, Finance, and Technology to ensure a smooth transition from contract execution to program launch.
• Facilitate structured reviews with Legal, Compliance, Clinical Services, Patient Access, Finance, Technology/PMO, and Sales.
• Drive coordination, issue tracking, and resolution across teams to support timely execution of deliverables.
• Provide clear status updates, track decisions, and escalate risks as needed.
• Maintain and standardize proposal and contract content, including standard responses, case studies, service descriptions, bios, and qualifications.
• Partner with the Pharma Relations Program Manager and PMO to ensure business rules, workflows, and documentation are current, consistent, and accessible.
• Track progress, risks, and dependencies; produce status reporting, dashboards, and post-award debriefs.
• Capture lessons learned and implement process improvements to enhance efficiency, quality, and consistency across workflows.
• Establish and maintain operational processes, tools, and documentation that enable Program Management and Business Development teams to effectively execute and manage manufacturer programs.