Soleo Health

Manager

• Generates billing statements for patients with balances remaining after all third party payments are received
• Works in tandem with the branches to identify exceptions or special circumstances related to the patient’s outstanding balance
• Communicates with patients regarding overdue balances, payment arrangements, and other billing concerns or inquiries
• Establishes and documents payment arrangements for patients with outstanding balances and monitors adherence to agreed upon collection schedules
• Manages the Patient Accounts Receivable including balances for copay/deductibles, Soleo Financial Assistance, and self-pay patients
• Performs necessary adjustments to invoice balances after all collection efforts have been exhausted
• Prepares patient refunds, as necessary
• Identifies and transfers delinquent patient accounts to the Company’s collection agency
• Creates and develops procedures for the efficient management of the Patient Accounts Receivable
• Develops strategies and new techniques to reduce bad debt losses, including recommended changes to billing and collection practices
• Manage the Mfg Co Pay A/R for prompt collections
• Manage the Soleo Financial Assistance Program, review incoming applications for final approval or denial and maintain the SAP Master Log
• Work with the Procurement Department to identify lost/missing DME and track the products though the collections process
• Ensures compliance with federal, state, and local governments, third party contracts, company policy, and general accounting practices
• Completes all necessary managerial tasks for direct reports including hiring, training, addressing performance issues, developing team goals and objectives, performance reviews, conflict resolution, and strategic planning
• Other duties as requested

Patient Accounts Manager