Solenis

Key Account Manager – Food Service

Solenis

full-time

Posted on:

Location Type: Hybrid

Location: Hanoi • Vietnam

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Tech Stack

IoT

About the role

  • Identify, target, and win new key accounts in the FSR sector (QSR, casual dining, coffee chains, catering groups)
  • Develop and execute segment-specific business plans aligned with country strategy
  • Deliver sales and margin targets through direct and indirect channels
  • Drive conversion programs from competitors by demonstrating value, innovation, and total cost of ownership advantage
  • Manage and develop relationships with key decision-makers (Operations, Procurement, QA, Engineering)
  • Ensure contract renewals and upselling of Diversey solutions (chemicals, equipment, training, IoT, and hygiene programs)
  • Conduct regular business reviews with customers to measure performance and compliance
  • Support and train distributors servicing FSR customers on product knowledge, sales skills, and hygiene standards
  • Develop promotional plans and joint business plans with key partners
  • Coordinate with Technical Service and Application Teams to ensure correct product usage and equipment performance
  • Ensure HACCP, food safety, and brand hygiene standards are met
  • Monitor competitor activities, pricing, and market trends
  • Provide feedback to marketing and regional teams on customer insights and innovation opportunities

Requirements

  • Bachelor’s degree in Business, Hospitality, or related field (preferred)
  • Minimum 5 years’ B2B sales experience, ideally in F&B, hospitality, hygiene, or foodservice
  • Proven track record in achieving sales targets and managing large customers
  • Strong communication, negotiation, and presentation skills
  • Knowledge of HACCP, food safety standards, or hygiene systems (advantage)
  • Proficiency in English and Vietnamese
  • Strategic thinking, business acumen, and strong execution discipline
  • Customer-first mindset with strong relationship building and stakeholder management; collaborative, cross-functional working style
Benefits
  • Competitive salary and bonuses
  • Competitive health + wellness benefit plan
  • Continuous professional development with many opportunities for growth
  • Hybrid work arrangement
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
B2B salessales targetsbusiness plansproduct knowledgehygiene standardsHACCPfood safetycustomer insightsnegotiation skillspresentation skills
Soft Skills
communicationstrategic thinkingbusiness acumenexecution disciplinerelationship buildingstakeholder managementcollaborative working stylecustomer-first mindset