Solenis

Key Account Manager

Solenis

full-time

Posted on:

Location Type: Remote

Location: Canada

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Salary

💰 CA$75,220 - CA$100,290 per year

Job Level

SeniorLead

About the role

  • Manage and grow key healthcare accounts across Western Canada, including acute care hospitals, long-term care, and retirement communities
  • Act as a trusted advisor by providing expertise in: Infection Prevention and Control (IPAC) Disinfection and cleaning practices Laundry operations General housekeeping Ware washing and foodservice sanitation
  • Build strong, long-term relationships with healthcare stakeholders at multiple levels
  • Identify and execute opportunities to expand solutions within existing accounts while ensuring regulatory compliance
  • Deliver formal presentations, training sessions, and strategic reviews to customers and internal teams
  • Support product implementation, training, and ongoing customer success
  • Collaborate with internal teams to develop and execute account strategies
  • Maintain accurate account records, forecasts, and activity tracking using CRM systems
  • Travel regularly within Western Canada to support customer and account needs
  • Stay current on Canadian healthcare regulations, accreditation standards, and industry trends

Requirements

  • College diploma or university degree is strongly preferred.
  • Minimum 10 years of experience working within the Canadian healthcare system
  • Proven experience across Acute care, Long-term care (LTC), Retirement / seniors’ living environments
  • Strong working knowledge of Disinfection and practices, Infection prevention and control, as well as laundry, housekeeping and ware washing operations
  • Knowledge of Canadian distribution channels and supply chain within healthcare
  • Good working knowledge of CRM platforms, as well as Microsoft Excel, Word, and PowerPoint
  • Solid presentation skills, with experience delivering to diverse stakeholders
  • Strong understanding of Canadian healthcare standards, regulations, and best practices
  • Permanent resident of Western Canada
  • Ability and willingness to travel regularly,
  • Valid driver’s license
  • Strong account management, relationship-building, and negotiation skills
  • Highly organized with strong time-management and prioritization skills
  • Customer-focused, collaborative, and solutions-oriented mindset.
Benefits
  • Medical, dental and vision benefits
  • Paid Time Off
  • Retirement plan
  • Learning and development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Infection Prevention and ControlDisinfection practicesLaundry operationsHousekeeping operationsWare washing operationsFoodservice sanitationAccount managementRegulatory complianceCRM systemsPresentation skills
Soft Skills
Relationship-buildingNegotiation skillsTime-managementPrioritization skillsCustomer-focused mindsetCollaborative mindsetSolutions-oriented mindsetOrganizational skillsCommunication skillsStrategic thinking