Field Engineer
Solenis
full-time
Posted on:
Location Type: Remote
Location: United Kingdom
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About the role
- Attend breakdowns and maintenance visits on customer sites.
- Deliver high levels of customer service to internal and external customers.
- Monitor and maintain van stock levels to ensure a positive first-time fix rate.
- Minimise machine downtime by utilising remote diagnosis and remote fix options.
- Participate in all training provided to ensure skill levels.
- Maintain PPE and ensure a safe working environment.
- Plan efficiently and work in the most productive way.
- Keep salesforce updated and communicate with Planning team for parts, incomplete jobs etc.
Requirements
- Full Driving Licence (Essential).
- Ability to travel across the North of London area
- A background in electrical or mechanical repair (such as cars, electrical wheelchairs, forklift trucks, motorcycle mechanic, white-goods, boiler repair, etc.) (Essential).
- Focus on quality and service excellence.
- Ability to work independently and on own initiative.
Benefits
- Vehicle: Fully expensed company vehicle.
- Uniform/PPE: Full uniform and PPE.
- Tools: Full toolkit.
- Annual Leave: 25 days ( Plus bank holidays).
- Pension Scheme: Employee 3% & Employer 5% or Employee 4% & Employer 6%.
- Accident & Life Insurance: 1x annual salary to 4x annual salary (Linked to Employee Pension contribution %).
- Enhanced Maternity and Paternity Pay.
- Cycle to Work Scheme.
- PerkBox: Employee Discount and Wellbeing Platform.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
electrical repairmechanical repairremote diagnosisremote fixPPE maintenancefirst-time fix ratevan stock managementquality focusservice excellence
Soft skills
customer serviceindependent workinitiativeplanningcommunication
Certifications
Full Driving Licence