Solen Software Group

Customer Growth Leader

Solen Software Group

full-time

Posted on:

Location Type: Hybrid

Location: British Columbia • Canada

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Job Level

Senior

About the role

  • Directly drive the entire go to market commercial engine, including forecasting, pipeline development, and quota attainment.
  • Define and execute a strategy to convert from a traditional Perpetual license model to a modern subscription model, significantly increasing the organization’s ARR.
  • Own Sales and Customer Success while leading other cross-functional teams such as Support, Engineering, and Professional Services.
  • Build Customer relationships, product usage, and loyalty to improve Net Revenue Retention (NRR), reduce churn, and drive customer expansion initiatives.
  • Represent the company to customers, partners, and prospects as the face of the business.

Requirements

  • Hands-On Operator: Comfortable owning outcomes directly rather than through delegation to a team.
  • Commercial Owner: Proven experience carrying revenue responsibility and operating against targets.
  • GTM Expertise: Has built pipelines, closed deals, and driven growth personally, not just overseen it.
  • Product-Curious: Able to quickly learn the product well enough to demonstrate, sell, and problem-solve.
  • High Initiative: Thrives in lean environments where progress depends on personal output.
  • Customer-Credible: Confident engaging directly with customers at all stages of the lifecycle.
  • Operationally Detailed: Willing to live in the details while still thinking strategically.
  • Travel: Legally authorized to work in Canada and able to travel freely to the USA.
Benefits
  • Evergreen Stability: Backed by an evergreen holding company, allowing for a focus on sustainable growth rather than short-term flips.
  • Institutional Mentorship: Direct access to a group of advisors who have built software companies of material scale.
  • Full Accountability: True P&L ownership and the ability to shape the company’s commercial identity.
  • High-Growth Environment: Responsibility for scaling innovative solutions in diverse, niche industries.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
forecastingpipeline developmentquota attainmentsubscription modelNet Revenue Retentioncustomer expansionrevenue responsibilityGTM expertiseproduct demonstrationproblem-solving
Soft Skills
hands-on operatorhigh initiativecustomer engagementoperationally detailedstrategic thinking