Be responsible for the overall post-sales success of a customer and will have demonstrated knowledge and experience in multiple areas including networking, messaging, and middleware technologies
Developing scripts to compare configurations or automate routine tasks and writing integration code in Java or C#
Significant work will be related to assisting customers in the monitoring and management of their estate of deployed Solace products including troubleshooting, diagnostics, and responding to alerts
Travel occasionally based on customer needs, sometimes globally
Be required to develop best practices documents or other documents for the customer to facilitate knowledge transfer and sharing
Documentation and communication skills must be exceptional, as well as the ability to manage customer expectations
Work autonomously and with minimal direction
Requirements
Undergraduate degree, ideally in Computer Science, Electrical Engineering or similar technical degree; Masters in Science, Business, or Engineering an asset
5+ Years of Experience in application development, integration or system Messaging Middleware / Integration
Technical knowledge of messaging products such as IBM MQ, TIBCO EMS/RV/BW and/or Open Source messaging such as Kafka, Rabbit, ActiveMQ, etc. would be beneficial to the role
Understanding of SOA and JMS are essential and working knowledge of MQTT, AMQP, REST, and/or JavaScript, would all be assets
Experience providing application, hardware, and/or Cloud platform support is desired
Some experience troubleshooting technical issues, including application deadlock, thread issues, and configuration errors, is expected
Experience in a role response for Solace hardware appliance operations would be a plus
Experience developing, integrating, and troubleshooting Java and/or C/C++/C# code is required
Any development experience using sockets, messaging APIs, multithreaded and distributed applications would be a plus
Good knowledge of network layers and topologies as well as general understanding of routers, switches, gateways, and other networking gear and how they impact performance is beneficial
Benefits
We believe in work-life balance and believe it’s important to love what you do
We have adopted a hybrid work model to create an inclusive working environment for everyone
Our training programs are top-notch (LinkedIn Learning, Mentorship program, Solace Academy)
We have a sense of humour and make cool videos on cool topics like MITT
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.