Operations Manager – Petro Division
IDT BY INDET GROUP
ERP
Job Level
Senior
About the role
- Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health. At Solace, we’re transforming healthcare by ensuring every patient who wants a health advocate can access one. As we scale rapidly, we're seeking an exceptional Strategic Operations Lead to spearhead critical growth initiatives and drive our clinical strategy forward. Reporting directly to our Chief Medical Officer, you'll serve as a strategic partner across the organization, leading high-impact, cross-functional initiatives that enhance clinical quality, accelerate growth, and expand our service offerings. This is a remote position. Applicants must be based in the United States. What You'll Do: Partner closely with the CMO to design and execute strategic projects that directly advance our clinical strategy and business growth objectives; Own delivery of multiple high-visibility, complex initiatives, ensuring exceptional quality output and on-time delivery while maintaining alignment with company priorities; Develop strategic recommendations and implementation roadmaps through rigorous qualitative and quantitative analysis, translating insights into actionable business plans; Develop compelling presentations and deliverables that articulate objectives, track progress, and communicate strategic recommendations to leadership teams; Design and monitor KPI frameworks, assess risks, and implement mitigation strategies to ensure initiatives consistently deliver expected outcomes. What You Bring: 3-5 years of experience in strategic operations, program management, or management consulting, with strong preference for experience at an established consulting firm; Experience in healthcare, digital health, or adjacent industries strongly preferred, with understanding of clinical operations and regulatory environments a significant plus; Exceptional analytical and business development skills, with proven ability to structure complex problems, develop compelling business cases, and interpret operational data to drive decision-making; Strong track record of leading successful strategic initiatives from conception through delivery, including experience with planning, risk management, and performance optimization; Outstanding interpersonal and communication skills, with ability to influence and collaborate effectively across all organizational levels and functional areas; Bachelor's degree required; advanced degree (MBA, MPH) preferred; A vision for what healthcare can and should be. This is a remote position. Applicants must be based in the United States.
Requirements
- 3-5 years of experience in strategic operations, program management, or management consulting, with strong preference for experience at an established consulting firm Experience in healthcare, digital health, or adjacent industries strongly preferred, with understanding of clinical operations and regulatory environments a significant plus Exceptional analytical and business development skills, with proven ability to structure complex problems, develop compelling business cases, and interpret operational data to drive decision-making Strong track record of leading successful strategic initiatives from conception through delivery, including experience with planning, risk management, and performance optimization Outstanding interpersonal and communication skills, with ability to influence and collaborate effectively across all organizational levels and functional areas Bachelor's degree required; advanced degree (MBA, MPH) preferred A vision for what healthcare can and should be
