Responsible for all channels in SDJ’s largest region (wholesale, D2C, Travel Retail & Amazon)
Responsible for overseeing and optimizing all logistics and warehouse-related activities regionally in partnership with functional and country based direct reports
Develop and maintain positive relationships with customers and channel partners
Manage customer-facing activities including order management, Sales Operations, channel partner, Amazon, wholesaler and distributor relations
Set overall regional 3PL strategy aligned to the Global Strategy
Develop and implement specific short- and long-term plans and programs to support the operational goals and the brands annual growth & budget plans
Collaborate with internal and external partners including the L’Occitane Group to define our processes to support the business growth
Support opening of new retailers in various countries by leading operational setup
Create and implement a customer focused logistics operation that promotes a positive customer experience and delivers business efficiencies in line with profit, revenue and cost savings goals
Develop, present and execute short term and long-term strategy to optimize warehousing and logistics operations through an understanding of best practices
Create and lead monthly Regional operations performance review and approval meetings that set monthly, quarterly and annual KPI objectives and performance standards
Collaborate with audit and finance to ensure all logistics and operational processes are created and implemented with respect to compliance. Including: 3PL Invoice Audit, Inventory Controls & Cycle Counting, Separation of Duties
Develop and update the regional roadmap, consistent with the global roadmap, for warehousing and fulfillment strategy to ensure organizational alignment and empowerment to execute the strategy
Develop and implement anticipatory strategies over warehousing and distribution by utilizing and building upon internal capabilities, as well as establishing and managing strategic relationships with 3PL partners
Maintain a current knowledge of best practices, while constantly seeking out new work processes, systems, and measurement and analysis tools that could be applied to the operations
Create and manage Regional budget with respects to responsibility
Develop and implement continuous improvement plans

Requirements

Undergraduate degree required and graduate degree preferred with focus in Supply Chain, Engineering, Enterprise Planning, or related field.
10-15 years of experience in Supply Chain management, Logistics, Operations or related fields preferred.
Demonstrated leadership with proven organizational development and planning expertise necessary to lead teams through continual changes while demonstrating high levels of engagement.
Experience in influencing multiple teams and groups across various geographies.
Experience working in a multi-national and -cultural environment preferred.
Strong understanding of end-to-end supply chain interactions and interdependencies and warehousing in terms of set-up, capacity planning and optimization.
Hands on work experience with and knowledge of logistics management, warehousing, fulfillment, inventory, planning, supply chain, order management and MRP tools / system.
Experience in leadership roles with responsibility for multiple operational functions, systems, and analytics platforms.
Demonstrated ability to build relationships that help achieve results and influence employees/managers at every level of the organization.
Leading and managing multiple projects
Strong business process analysis capability
Strong knowledge of IT systems & tools and their implications for business processes (Oracle and SAP preferred)
High influencing and persuasion to drive collaboration across multiple stakeholders
Change management and transformational leadership

Benefits

Competitive salary and bonus program for full-time team members
Flexible hybrid work environment with opportunities for collaboration and growth
Inclusive culture that values diverse perspectives and celebrates individuality
The chance to be part of a fast-growing, award-winning global beauty brand

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

supply chain managementlogistics managementoperations managementinventory managementcapacity planningorder managementMRP toolswarehouse optimizationcontinuous improvementbusiness process analysis

Soft Skills

leadershiporganizational developmentinfluencingrelationship buildingchange managementtransformational leadershipcollaborationengagementproject managementpersuasion