Release Manager
LastPass
Jenkins
Junior Technical Operations Manager
SOFTSWISS
full-time
Posted on:
Origin: • 🇵🇱 Poland
Visit company websiteJob Level
Junior
Tech Stack
Jenkins
About the role
- Handling technical operations requests from first line support about transactions issues and Payment Methods work
- Roll out a customization of new Clients Customization Payment Methods on the Client’s website
- Technical troubleshooting about transactions and Payment Methods
- Maintaining the efficiency of payment systems
- Interaction with payment systems
- Analysis and identification of patterns in problems with payments with subsequent reporting
- Interaction with related departments (2nd line, Finance, Account managers, B2C…)
Requirements
- Experience in Fintech/Payments industry as an Operations Manager/B2B technical support (2nd line)
- Clear understanding of how the Payment System works
- Strong knowledge of transactions flow
- Knowledge of the basics of WEB architecture
- Higher or incomplete higher education, preference for graduates of technical universities
- English and Russian not lower than Upper Intermediate level
- Knowledge of the basics in programming (data types/basic operators/functions)
- Nice to have: Experience with JIRA, Jenkins, Gitlab
- Nice to have: Experience with monitoring systems (ELK)
- Nice to have: Understanding of information and application security, SSH, and access credentials
