Softchoice

Administrator, Public Sector Programs – Bilingual English, French

Softchoice

full-time

Posted on:

Location Type: Office

Location: OttawaCanada

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Salary

💰 CA$62,400 - CA$78,000 per year

Tech Stack

About the role

  • Manages the distribution of opportunities posted on bid posting sites
  • Downloads and distributes documents to sales as requested
  • Forwards amendments and additional information
  • Maintains a tracking file of all bids
  • Uploads bids to bid posting sites
  • Prepares, verifies and submits contractual reports accurately and on time
  • Develops and maintains relationships with contracting authorities
  • Provides support for internal and external audits related to the Public Sector
  • Assists in maintaining a comprehensive inventory of Public Sector contracts
  • Provides support for marketing activities related to Public Sector contracts
  • Performs tasks to support contract compliancy aligned with contractual requirements
  • Supports initiatives to automate processes for efficiency
  • Maintains a comprehensive understanding of key internal compliancy tools such as Procurement Program and Pricing Engine
  • Executes individual tasks required to support each contract
  • Maintains accurate and current information in Procurement Programs and conducts audits to ensure 100% accuracy
  • Updates SPE with current price files
  • Conducts periodic check-ins with specific vendors
  • Assists with internal audits to test system rules and adherence to established processes
  • Participates in training sessions to support adoption of internal compliancy tools
  • Assists in the creation of detailed process documents for on-demand reference
  • Compiles reports for Public Sector on demand requirements
  • Assists with special projects
  • Assists in the resolution of customer and system issues
  • Participates in contract management reviews with Public Sector customers and partners
  • Prepares material and participates in customer and vendor meetings
  • Works closely with Senior Contracts Public Sector Programs Team Administrators to ensure execution of specific contractual tasks
  • Builds and develops relationships with both internal and external customers
  • Educates and promotes contract vehicles to increase utilization
  • Contributes content to facilitate optimal sharing of contracts and processes with the Public Sector sales teams
  • Communicates effectively with all stakeholders
  • Provides guidance to customers and sales team regarding processes to leverage specific contracts
  • Provides in-depth support of strategic contracts
  • Assists and responds to internal and external requests

Requirements

  • Post-secondary Diploma or Degree, or equivalent experience
  • Strong written and verbal communication skills
  • High-level commitment to exceptional customer service and relationship building
  • Quick learner with strong problem solving and analytical skills
  • Excellent organization skills and the ability to multi-task
  • Self-motivated, with ability to work individually and in a team environment
  • Proficiency with Microsoft Office/Office 365 tools
  • Experience working with SFDC considered an asset
  • Bilingualism (English/French) is required.
Benefits
  • Medical and Dental Care
  • Employee & Family Assistance Program
  • RRSP/DPSP Retirement Savings Plan with Company Matching
  • Life and Disability Insurance
  • Vacation and Sick Leave
  • Holidays
  • Parental Leave
  • Volunteer Days
  • Bereavement Leave
  • Employee Discount Program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
contract managementcomplianceauditingreportingprocess automationinventory managementbid managementdata analysiscustomer servicerelationship management
Soft Skills
communicationproblem solvinganalytical skillsorganizationmulti-taskingself-motivationteamworkcustomer relationship buildingadaptabilitytraining facilitation
Certifications
Post-secondary DiplomaDegree