
Customer Solutions Architect
Softchoice
full-time
Posted on:
Location Type: Office
Location: Toronto • Canada
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Salary
💰 CA$105,000 - CA$165,000 per year
About the role
- Grow and develop Hybrid IT Solutions and Services that include a mix of Data Center, Networking, Public Cloud, Professional Services, and/or Managed Services
- Leverage the challenger Sales methodology and an insights-driven sales processes, along with a current knowledge of industry and technical trends, to customize solutions for customer needs and business goals
- Collaborate with District Sales Teams and Leaders to create and execute a strategy to acquire new opportunities within targeted accounts
- Build and maintain account and market penetration plans on assigned accounts
- Quarterback opportunities from the point of assessing customer needs through closing deals and driving diversification
- Engage pre-sales and internal support to provide outstanding, end-to-end service
- Nurture strategic relationships with key Hybrid IT partners and vendors
Requirements
- Professional Experience in Infrastructure Modernization: 10+ years of experience successfully selling technology solutions in dedicated sales or technical pre-sales roles.
- Extensive experience aligning business objectives and initiatives with relevant technology requirements.
- Proven track record in identifying, developing, and driving sales for legacy infrastructure environments, including compute, storage, and networking within Data Center infrastructure.
- In-depth knowledge of Cisco product lines and solutions as they pertain to modern infrastructure needs.
- Strong expertise in Data Center, hybrid cloud, and public cloud models, with experience across Azure, AWS, Google, and Managed Services.
- Adept at building relationships and engaging with customer decision makers involved in infrastructure modernization efforts.
- Demonstrated ability to manage relationships at all organizational levels and effectively mobilize stakeholders to achieve critical deliverables.
- Exceptional communication skills, especially in conveying complex modern infrastructure concepts.
- Recognized demand generation capabilities, focused on proactive selling rather than solely responding to existing demand.
- Documented success in developing and increasing sales for Managed and Professional Services offerings.
- Creative, strategic thinker with a client-focused service approach.
- Willingness and ability to travel frequently within a designated Sales District, up to 25% of the time.
Benefits
- Health and Wellbeing: Medical and Dental Care, Employee & Family Assistance Program
- Financial Benefits: RRSP/DPSP Retirement Savings Plan with Company Matching, Life and Disability Insurance
- Paid Time Off: Vacation and Sick Leave, Holidays, Parental Leave, Volunteer Days, Bereavement Leave
- Additional Perks: Employee Discount Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Infrastructure ModernizationData CenterNetworkingPublic CloudManaged ServicesCisco product linesAzureAWSGoogle CloudSales methodology
Soft Skills
Relationship buildingCommunication skillsStrategic thinkingClient-focused serviceStakeholder mobilizationProactive sellingCollaborationCustomer engagementProblem-solvingCreativity