Softchoice

Inside Sales Representative

Softchoice

full-time

Posted on:

Location Type: Hybrid

Location: Toronto • Canada

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Salary

💰 CA$50,000 per year

About the role

  • Partner with enterprise and strategic customers.
  • Solve business problems while protecting the bottom line.
  • Involved in complex forecast management and customer integration projects.
  • Build strong relationships with sales reps, vendors, and customers.
  • Collaborate with internal stakeholders for customer experience.

Requirements

  • 2+ years of B2B customer service experience.
  • Experience with high volumes of customer requests and inbox management.
  • Proficient in MS Office tools: Outlook, Word, Excel, PowerPoint.
  • Experience in the IT industry an asset.
  • Experience with understanding Microsoft licensing programs an asset.
  • Experience in using enterprise-grade reporting tools, such as PowerBI an asset.
  • Experience in Salesforce an asset.
Benefits
  • Medical and Dental Care
  • Employee & Family Assistance Program
  • RRSP/DPSP Retirement Savings Plan with Company Matching
  • Life and Disability Insurance
  • Vacation and Sick Leave
  • Holidays
  • Parental Leave
  • Volunteer Days
  • Bereavement Leave
  • Employee Discount Program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
B2B customer serviceinbox managementMicrosoft licensing programsenterprise-grade reporting toolsPowerBISalesforce
Soft Skills
problem solvingrelationship buildingcollaborationcommunication