Account Director, Modern Infrastructure
Softchoice
full-time
Posted on:
Location Type: Hybrid
Location: Toronto • Canada
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Job Level
About the role
- Guide our clients through modernizing their infrastructure.
- Develop hybrid infrastructure solutions and services that encompass a mix of data centers, networks, public clouds, professional services, and managed services.
- Leverage the Challenger sales methodology and knowledge-based sales processes, along with current trends and techniques, to tailor solutions to clients’ needs and business objectives.
- Collaborate with regional sales teams to develop and implement strategies to create new sales opportunities within targeted accounts.
- Develop and maintain market penetration and account management plans for assigned accounts.
- Act as the quarterback — from assessing client needs to closing contracts and promoting diversification.
- Engage pre-sales and internal support teams to deliver exceptional end-to-end service.
- Cultivate strategic relationships with key hybrid infrastructure partners and vendors.
Requirements
- Professional experience in infrastructure modernization: More than 10 years’ experience selling IT solutions in a pure sales or technical pre-sales role.
- Extensive experience aligning business outcomes and projects with technical requirements.
- Proven track record identifying and creating sales opportunities in legacy infrastructure areas such as compute, storage, and networking within data center environments.
- Deep knowledge of Cisco product lines and solutions that address modern infrastructure needs.
- Strong expertise in data center architectures, hybrid cloud, and public cloud, with hands-on experience in Azure, AWS, Google Cloud, and managed services.
- Excellent ability to build relationships and engage with client decision-makers involved in infrastructure modernization efforts.
- Demonstrated capability to manage relationships at all levels of an organization and to effectively mobilize stakeholders to achieve desired outcomes.
- Excellent communication skills, particularly in conveying complex concepts related to modern infrastructure.
- Proven demand-generation skills focused on proactive selling rather than simply responding to existing demand.
- A successful track record of growing sales for managed services and professional services offerings.
- Creative and strategic thinker with a customer-centric service approach.
- Willingness and ability to travel frequently within a designated sales district, up to 25% of the time.
- English fluency is required for this role, as the candidate will collaborate daily with English-only colleagues and clients outside Quebec.
Benefits
- A high-performance culture: At Softchoice, we are committed to achieving our goals and focused on the success of our clients and colleagues.
- Flexibility: Structure your workdays to fit your needs.
- An award-winning workplace: Softchoice has been recognized as a Best Workplace for 19 consecutive years.
- An inclusive culture: We are committed to creating an inclusive environment where everyone can be authentic.
- Competitive benefits: Access competitive benefits starting on day one.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
infrastructure modernizationdata center architectureshybrid cloudpublic cloudAzureAWSGoogle Cloudmanaged servicesCisco product linessales opportunity identification
Soft skills
relationship buildingstakeholder mobilizationcommunication skillscreative thinkingstrategic thinkingcustomer-centric servicecollaborationsales strategy developmentaccount managementdemand generation