
Area Manager
Softcard (acquired by Google)
full-time
Posted on:
Location Type: Hybrid
Location: Long Island City • New Jersey • New York • United States
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Salary
💰 $75,000 per year
About the role
- Meets with the customer on a monthly or per contract basis to identify needs, problems/concerns and to address them both quickly and effectively.
- Documents business reviews and ensure follow-up.
- Pursues opportunities for customer cost reductions.
- Develops good customer relations and maintains a high level of service to the customer.
- Responds timely to customer purchase and service questions (escalated by Site Manager).
- Understands, interprets, and complies with all contract requirements and ensures the operation is meeting customer expectations.
- Supervises and coaches Site Managers and site employees.
- Defines job responsibilities, and expectations specific to the IBS customer, for site employees.
- Builds relationships and assists with the negotiation of non-NAPA vendors on pricing, inventory, and service and return privileges.
- Ensures Site Managers understand the fiscal responsibility associated with their operation.
- Ensures we are delivering on our service level agreements.
- Communicates operational goals to include fill rates, inventory management, and training opportunities.
Requirements
- Experience in an automotive parts department, dealership, or retail establishment.
- Warehouse and inventory management experience.
- Ability to manage data analysis, heavy reconciliation, and reporting.
- College degree, technical school, or equivalent work experience required.
- ASE certification required.
- Ability to manage people, prioritize, and delegate to team members.
- Ability to read and interpret an operating statement, P&L.
- Understanding of district level inventory management to include purchasing.
- Strong communication skills and detail-oriented.
Benefits
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisreconciliationreportinginventory managementpurchasingoperating statement interpretationP&L interpretation
Soft Skills
customer relationscommunicationcoachingprioritizationdelegationdetail-oriented
Certifications
ASE certification