Softcard (acquired by Google)

Area Manager

Softcard (acquired by Google)

full-time

Posted on:

Location Type: Hybrid

Location: Long Island CityNew JerseyNew YorkUnited States

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Salary

💰 $75,000 per year

About the role

  • Meets with the customer on a monthly or per contract basis to identify needs, problems/concerns and to address them both quickly and effectively.
  • Documents business reviews and ensure follow-up.
  • Pursues opportunities for customer cost reductions.
  • Develops good customer relations and maintains a high level of service to the customer.
  • Responds timely to customer purchase and service questions (escalated by Site Manager).
  • Understands, interprets, and complies with all contract requirements and ensures the operation is meeting customer expectations.
  • Supervises and coaches Site Managers and site employees.
  • Defines job responsibilities, and expectations specific to the IBS customer, for site employees.
  • Builds relationships and assists with the negotiation of non-NAPA vendors on pricing, inventory, and service and return privileges.
  • Ensures Site Managers understand the fiscal responsibility associated with their operation.
  • Ensures we are delivering on our service level agreements.
  • Communicates operational goals to include fill rates, inventory management, and training opportunities.

Requirements

  • Experience in an automotive parts department, dealership, or retail establishment.
  • Warehouse and inventory management experience.
  • Ability to manage data analysis, heavy reconciliation, and reporting.
  • College degree, technical school, or equivalent work experience required.
  • ASE certification required.
  • Ability to manage people, prioritize, and delegate to team members.
  • Ability to read and interpret an operating statement, P&L.
  • Understanding of district level inventory management to include purchasing.
  • Strong communication skills and detail-oriented.
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisreconciliationreportinginventory managementpurchasingoperating statement interpretationP&L interpretation
Soft Skills
customer relationscommunicationcoachingprioritizationdelegationdetail-oriented
Certifications
ASE certification