Senior People Operations Specialist
Socure
full-time
Posted on:
Location Type: Remote
Location: India
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Job Level
About the role
- Own and execute pre-onboarding and onboarding for new hires, including welcome communications, first-day setup, benefits orientation, and coordination with local office partners.
- Serve as the primary HR point of contact for employees, supporting inquiries related to benefits, payroll, leave, policies, and People programs.
- Support local HR operations in India, ensuring alignment with regional labor laws, statutory requirements, and internal policies.
- Maintain accurate and timely employee data across HR systems, including Workday, 15Five, Ashby, covering new hires, job changes, organizational updates, and terminations.
- Partner with the Compliance and Finance teams to support audits, reporting, and documentation, including responding to internal and external audit requests.
- Generate and maintain reports for management, compliance, and operational insights.
- Support candidate background verification processes in partnership with First Advantage, ensuring timely completion and documentation.
- Maintain and continuously improve the People Ops Resource Center for India, ensuring content is accurate, accessible, and compliant.
- Design, document, and maintain Standard Operating Procedures (SOPs) and process documentation to ensure consistent execution and compliance with Indian labor laws and regulations.
- Provide operational oversight and coordination for leave management, absence tracking, and payroll processes, ensuring accuracy and compliance.
- Support managers, employees, HRBPs, and the Operations team by interpreting and applying leave policies, benefits programs, and People processes in a compliant manner.
- Maintain complete and accurate records related to leave, accommodations, and compliance documentation, following legal and best-practice requirements.
- Serve as a point of contact for Workday Learning (LMS) administration in India, supporting compliance training and reporting.
- Assist with the implementation, enhancement, and ongoing administration of payroll and benefits programs in India, including coordination with vendors and internal stakeholders.
- Identify opportunities to improve People Ops processes through better system usage, automation, and standardization.
Requirements
- 2+ years of experience in People Operations, HR Operations, or a related administrative or project coordination role.
- Bachelor’s degree or equivalent practical experience.
- Demonstrated experience working with HR systems such as Workday, 15Five, GreytHR, or similar platforms, with a strong understanding of data accuracy and system processes.
- Working knowledge of HR operations and compliance requirements in India strongly preferred.
- Proficiency in Google Workspace and/or Microsoft Office tools (Excel, Slides/PowerPoint, Word).
- Strong written and verbal communication skills, with the ability to clearly explain policies and processes.
- Confidence presenting information to groups and partnering with cross-functional stakeholders.
- Customer-focused mindset with a high degree of discretion and professionalism.
- Highly organized with strong attention to detail and process discipline.
- Collaborative team player with a continuous learning mindset and interest in HR systems and operations.
- Ability to manage confidential information with sound judgment and integrity.
Benefits
- competitive salary
- health insurance
- paid time off
- remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
People OperationsHR Operationsdata accuracycompliance requirementsleave managementpayroll processesbackground verificationStandard Operating Proceduresreport generationprocess documentation
Soft Skills
written communicationverbal communicationpresentation skillscustomer-focused mindsetattention to detailorganizational skillscollaborativediscretionprofessionalismcontinuous learning