Society Insurance

Product Maintenance Analyst

Society Insurance

full-time

Posted on:

Location Type: Hybrid

Location: Fond du Lac • Colorado, Illinois, Iowa, Minnesota, Tennessee, Texas, Wisconsin • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Works in an Agile environment
  • Performs ongoing maintenance tasks in support of existing processes and systems
  • Coordinates enhancements and product changes within existing systems or existing vendor applications
  • Collaborates with Agile Teams, Insurance Product team, Underwriting teams, and Frontline support team members to address changes to insurance product, incidents, and/or missed requirements
  • Writes detailed descriptions of user needs, program functions, and steps required to develop or modify systems or processes
  • Creates and maintains supporting documentation of product changes, system configuration, and decision rationales
  • Serves as a liaison between business and technical teams to ensure alignment of product maintenance goals and timelines

Requirements

  • Associate's degree in business, insurance or related field. Equivalent industry experience may be considered
  • 3+ years of P&C insurance industry experience
  • Prior underwriting, claims, or customer service experience
  • Strong communication skills
Benefits
  • Salary with bonus plan; health, dental, life, and vision insurance
  • Retirement: Traditional or Roth 401(k) Defined Contribution Plan PLUS Profit-Sharing Plan
  • Work-Life Balance: Company-paid holidays; flexible scheduling; PTO; telecommuting options
  • Education: Career Coaching; company-paid courses; student loan and tuition reimbursement
  • Community: Charitable Match; paid volunteer time; team sponsorships
  • Wellness: Employee Assistance Program; wellness initiatives/rewards; health coaching; and more

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
strong communication skills
Certifications
Associate's degree in businessAssociate's degree in insurancerelated field
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