Analyst

• Works in an Agile environment
• Performs ongoing maintenance tasks in support of existing processes and systems
• Coordinates enhancements and product changes within existing systems or existing vendor applications
• Collaborates with Agile Teams, Insurance Product team, Underwriting teams, and Frontline support team members to address changes to insurance product, incidents, and/or missed requirements
• Writes detailed descriptions of user needs, program functions, and steps required to develop or modify systems or processes
• Creates and maintains supporting documentation of product changes, system configuration, and decision rationales
• Serves as a liaison between business and technical teams to ensure alignment of product maintenance goals and timelines

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