Analyst

• Identifies, documents, and triages defects or issues found during testing
• Maintains documentation such as record test results, defect logs, and testing artifacts
• Develops test plans, data conversion, and implementation plans as needed
• Triages issues and incidents reported by end-users for resolution or escalation
• Identifies patterns and researches incidents
• Collaborates with cross-functional SME’s to determine root cause and impact
• Leads team in Identifying, documenting, and triaging defects or issues found during testing

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