Society Insurance

Analyst

• Identifies, documents, and triages defects or issues found during testing
• Maintains documentation such as record test results, defect logs, and testing artifacts
• Develops test plans, data conversion, and implementation plans as needed
• Triages issues and incidents reported by end-users for resolution or escalation
• Identifies patterns and researches incidents
• Collaborates with cross-functional SME’s to determine root cause and impact
• Leads team in Identifying, documenting, and triaging defects or issues found during testing

User Acceptance Testing Analyst

• Works in an Agile environment
• Performs ongoing maintenance tasks in support of existing processes and systems
• Coordinates enhancements and product changes within existing systems or existing vendor applications
• Collaborates with Agile Teams, Insurance Product team, Underwriting teams, and Frontline support team members to address changes to insurance product, incidents, and/or missed requirements
• Writes detailed descriptions of user needs, program functions, and steps required to develop or modify systems or processes
• Creates and maintains supporting documentation of product changes, system configuration, and decision rationales
• Serves as a liaison between business and technical teams to ensure alignment of product maintenance goals and timelines

User Acceptance Testing Analyst

Product Maintenance Analyst