Snowplow

Strategic Account Manager

Snowplow

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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Tech Stack

Cloud

About the role

  • Collaborate with our customers in a highly strategic manner to quantify business value and ROI
  • Solidify the organizational value of Snowplow, and help our key stakeholders communicate value
  • Grow our existing strategic customer base through cross and upsell e.g. new brands, products & solutions, pricing structures, teams served
  • Successfully manage renewals and upsell cycles, focusing on mitigating risk, ensuring timely signature, and negotiating with procurement and finance teams
  • Understanding why customers buy and clearly articulating their value in partnership with Technical Account Management
  • Drive multi-year contract strategies across your customer base
  • Be a trusted advisor and partner to your portfolio of accounts, driving trust and championship with senior leadership
  • Develop and execute on a partner strategy to drive growth across your portfolio - including cloud data warehouses, technology partners, and systems integrators
  • Deliver account management best practices: thorough account and territory planning, contract and procurement negotiation, discovery, champion-building etc.
  • Utilize deep technical knowledge and sales experience to achieve targets
  • Collaborative team engagement: work closely with Marketing, Customer Success, Technical Account Management, and Product teams to align your account management planning and strategy with customer-wide objectives
  • Employ Challenger sales methodologies and MEDDPICC framework to develop and execute plans that focus on customer retention and growth

Requirements

  • Proven experience in B2B SaaS sales with a focus on technical products related to data infrastructure.
  • Demonstrable success in both established companies and startup or Series B environments.
  • A consistent history of over-performance in individual contributor sales roles
  • Thorough understanding of data analytics, cloud infrastructure, and a proven ability to apply Challenger sales methodologies and MEDDPICC strategically
  • Creativity and problem-solving skills to come up with new solutions or ways to address issues, this includes approaches to competitive differentiation, partnership and collaboration with other vendors and SIs
  • Entrepreneurial approach to territory planning and management
Benefits
  • A competitive package, including share options
  • Flexible working
  • A generous holiday allowance
  • MacBook and home office equipment allowance
  • Enhanced maternity, paternity, shared parental and adoption leave
  • Company pension contribution
  • Private Medical Insurance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
B2B SaaS salesdata infrastructuredata analyticscloud infrastructureChallenger sales methodologiesMEDDPICC frameworkaccount management best practicescontract negotiationterritory planningsales experience
Soft Skills
creativityproblem-solvingcollaborationtrust buildingstrategic thinkingcommunicationnegotiationcustomer retentionchampion-buildingentrepreneurial mindset