Snowplow

Account Manager

• Collaborate with our customers in a highly strategic manner to quantify business value and ROI
• Solidify the organizational value of Snowplow, and help our key stakeholders communicate value
• Grow our existing strategic customer base through cross and upsell e.g. new brands, products & solutions, pricing structures, teams served
• Successfully manage renewals and upsell cycles, focusing on mitigating risk, ensuring timely signature, and negotiating with procurement and finance teams
• Understanding why customers buy and clearly articulating their value in partnership with Technical Account Management
• Drive multi-year contract strategies across your customer base
• Be a trusted advisor and partner to your portfolio of accounts, driving trust and championship with senior leadership
• Develop and execute on a partner strategy to drive growth across your portfolio - including cloud data warehouses, technology partners, and systems integrators
• Deliver account management best practices: thorough account and territory planning, contract and procurement negotiation, discovery, champion-building etc.
• Utilize deep technical knowledge and sales experience to achieve targets
• Collaborative team engagement: work closely with Marketing, Customer Success, Technical Account Management, and Product teams to align your account management planning and strategy with customer-wide objectives
• Employ Challenger sales methodologies and MEDDPICC framework to develop and execute plans that focus on customer retention and growth

Strategic Account Manager