Design Scalable Technical Learning Journeys
Build structured, role-based learning paths for pre- and post-sales technical teams.
Define onboarding, intermediate, and advanced learning milestones with clear outcomes.
Establish mechanisms to assess and validate technical proficiency over time.
Build Hands-On Learning Experiences
Design and maintain hands-on technical labs, demos, and learning environments.
Create practical, real-world scenarios that reflect how customers deploy and use observability platforms.
Ensure learning experiences are reliable, repeatable, and easy to consume globally.
Extend Internal Learning to Customer Education
Identify internal enablement assets that can be adapted for customer-facing education, onboarding, and self-service learning.
Partner with Product, Post-Sales, and Customer Education stakeholders to reuse and evolve learning content for customer consumption where appropriate.
Help customers better understand observability concepts, best practices, and how to apply Observe effectively in real-world environments.
Enable Beyond the Product
Develop learning content covering:
Observability concepts and patterns
Cloud platforms and distributed systems
Kubernetes, AWS, and modern application architectures
SRE, DevOps, and platform engineering practices
Competitive landscape and industry trends
Ensure teams and customers understand not just *how* Observe works, but *why* it fits into modern operating models.
Partner Across the Organization
Work closely with Sales Enablement, Product, Engineering, and Post-Sales leaders.
Ensure new product capabilities, internal processes, and GTM changes are reflected in learning programs.
Serve as a trusted technical authority on enablement and learning strategy.
Raise the Technical Bar at Scale
Promote consistent technical practices and shared standards across teams.
Enable faster ramp times, stronger technical confidence, and more effective customer engagements.
Help internal teams and customers stay current as the observability space and cloud

Requirements

10+ years of hands-on technical experience in cloud, distributed systems, or observability-adjacent domains.
Experience building technical enablement, training, or learning programs for technical audiences.
Strong background in cloud platforms (e.g., AWS), Kubernetes, and modern application architectures.
Proven ability to design practical, hands-on learning experiences—not just slide-based training.
Ability to translate complex technical concepts into structured, approachable learning.
Strong collaboration and communication skills across technical and non-technical teams.

Benefits

For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

cloud platformsdistributed systemsobservabilityKubernetesAWStechnical enablementtraining programslearning programshands-on learning experiencestechnical proficiency assessment

Soft Skills

collaborationcommunicationtechnical authoritycustomer engagementstructured learningadaptabilityproblem-solvingstakeholder partnershiptechnical confidencetraining design