Snowflake

Senior Workplace Specialist – EMEA Experience, Operations

Snowflake

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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Job Level

Senior

About the role

  • Remotely manage serviced office locations, working with vendors & local leaders to build a consistent experience
  • Oversee day-to-day Workplace operations, ensuring a clean, safe, functional and engaging office environment.
  • Support workplace projects across the region, developing procedures, policies and streamlining processes.
  • Partner with key internal stakeholders to ensure seamless operational delivery.
  • Implement SLA’s that lead to better alignment across office portfolio.
  • Utilise workplace technology, ensuring accuracy across space management platforms, dashboards and service desk tools.
  • Own process & procedure documentation, improving alignment across the EMEA region.
  • Manage workplace ticket system, create and review KPI reports, track new and existing trouble tickets.
  • Attend vendor QBR’s ensuring compliance with Snowflake standards.
  • Operational & administrative support to regional Workplace leadership as requested.
  • Drive continuous improvement, identifying opportunities for efficiency, innovation and enhanced employee experience.

Requirements

  • 5+ years Workplace positions or similar roles (fast pace environment – big plus)
  • Exhibit analytical, strategic planning, and execution skills.
  • Strategic approach to planning/problem solving combined with hands-on approach.
  • Proven organizational skills. Strong execution skills meeting short deadlines - a must.
  • Have an excellent track record of establishing relationships, influencing and negotiating competing priorities among business partners.
  • Experience driving consistency across regional processes.
  • Proven ability to deliver concise and simple written and verbal communications to cross-functional stakeholders.
  • Customer centric approach.
  • Proficient with GSuite & Slack. Familiarity with Workday, ZIP, Envoy a bonus.
Benefits
  • 3 days a week to be spent onsite in our London Offices
  • Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.
  • Health & Safety
  • Food & Beverage
  • Technology
  • Sustainability
  • Security and Emergency Response Team
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
workplace operationsprocess documentationKPI reportingspace managementSLA implementationproject managementanalytical skillsstrategic planningproblem solvingcustomer centric approach
Soft Skills
organizational skillsexecution skillsrelationship buildinginfluencingnegotiationcommunication skillscontinuous improvementinnovationteam collaborationadaptability