Senior Technical Writer – Hardware
10x Genomics
Senior Technical Writer
Snowflake
full-time
Posted on:
Location Type: Hybrid
Location: Bellevue • California, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $123,000 - $181,700 per year
Job Level
Senior
Tech Stack
Amazon RedshiftAWSAzureCloudOracleRDBMSSQL
About the role
- Create online guides, reference docs, and tutorials for technical audiences (SQL engineers, application developers, etc).
- Engage directly with product managers, software engineers, and UI designers to ensure all features, enhancements, and changes are fully documented.
- Work with release engineers and dev ops to deliver weekly product updates and documentation.
- Work with support engineers and customer success managers to help drive customer engagement and adoption, which may include:
- Contributing to Knowledge Base articles and Community questions.
- Authoring and editing technical blog posts.
- Developing training materials, implementation guides, migration guides, best practices, and FAQs.
Requirements
- 10+ years creating technical product documentation from scratch, as well as from specs.
- Strong SQL and RDBMS skills (Oracle, Teradata, Redshift, SQL Server, etc); comfortable working with sample code.
- Exposure to using and documenting any of the following security and governance technologies:
- Identity and Access Management (SSO, OAuth, MFA, RBAC, SCIM, etc)
- Networking and Private Connectivity (AWS PrivateLink, Azure Private Link, Google Cloud Private Service Connect)
- Governance (data masking/tokenization for column-level security, row-level security, data classification and anonymization, etc)
- In-depth knowledge of the content development lifecycle, including:
- Identifying and understanding the information needs of the audience.
- Gathering information, interviewing SMEs, and conducting research.
- Authoring, publishing, and managing online/web content.
Benefits
- Offers Equity
- Offers Bonus
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SQLRDBMSOracleTeradataRedshiftSQL ServerIdentity and Access Managementdata maskingtokenizationcontent development lifecycle
Soft skills
communicationcollaborationresearchinterviewingauthoringeditingcustomer engagementdocumentation
