Technical Writer

• Prepare and/or maintain documentation pertaining to infrastructure systems and procedures
• Collaborate with subject matter experts to develop and enhance documentation
• Compose new documentation and edit the work of others
• Write standard operating procedures (SOPs) for all relevant processes for all technical workstreams
• Review existing documentation and identify gaps or areas for improvement
• Format and organize SOPs according to organizational standards
• Ensure clarity, accuracy, and consistency across all SOPs
• Maintain the document repository and ongoing updates to documents and artifacts
• Define procedures for handling changes to SOPs and other technical documentation
• Writes a variety of standard operating procedures, technical job aids, brochures, and/or manuals for documentation for a wide range of uses

Technical Writer – Master

Technical Writer

Senior Technical Writer, Marketing Cloud

Technical Writer

Senior Technical Writer