Support Engineer
Snowflake
AWSAzureCloudETLInformaticaMatillionRDBMSSQLTableau
Designated Support Engineer
Snowflake
full-time
Posted on:
Location Type: Remote
Location: Remote • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $135,000 - $189,000 per year
Job Level
SeniorLead
Tech Stack
AWSCloudETLRDBMSSQLTableau
About the role
- Delight designated customer(s) with expertise on Snowflake AI Data Cloud
- Handle multiple designated accounts and establish touchpoints with customers
- Provide executive-level technical briefings and drive technical advocacy
- Work closely with Technical Account Managers to support customer needs
- Maintain knowledge of assigned accounts' architecture and use cases
Requirements
- Bachelor’s or Master’s degree in Computer Science or equivalent discipline
- 8+ years experience in a Technical Support environment or similar technical function in a customer-facing role
- Excellent writing and communication skills in English with attention to detail
- Ability to work in a highly collaborative environment across global teams
- Strong knowledge of RDBMS, SQL data types, aggregations, and functions
- Familiarity with ETL/ELT and reporting tools such as AWS Glue, Tableau, etc.
- Experience troubleshooting database connectivity issues
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
RDBMSSQLETLELTAWS GlueTableaudatabase connectivity troubleshooting
Soft skills
writing skillscommunication skillsattention to detailcollaboration
Certifications
Bachelor’s degreeMaster’s degree
