Location: Remote • Alabama, Arizona, Florida, Hawaii, Idaho, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Mississippi, Missouri, Montana, New Hampshire, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin, Wyoming • 🇺🇸 United States
Support the administration of federal, state, and institutional aid
Process financial aid following all federal, state, and institutional regulations and policies
Report directly to the Associate Director of Financial Aid
Complete specialized training to gain complete understanding of the financial aid cycle, federal regulations and all aspects of internal and external compliance
Review student files before awarding to complete any federal or institutional verification, C-Flag requirements
Evaluate student files for eligibility of federal, state, institutional, and private financial aid programs
Review documentation surrounding unusual circumstances and make adjustments or revisions to costs, need, or dependency status
Identify missing, incomplete, or incorrect student information and resolve through communication with the Student Finance Counselors
Troubleshoot processing problems and technical issues with regard to the system and Colleague software and consult with appropriate resources
Perform other responsibilities as assigned
Requirements
Employment is dependent upon successful access to the National Student Loan Data System (NSLDS); all federal student loans must be in good standing and not in default and a credit check will be performed
A Bachelor's degree or equivalent education and experience
Experience in a processing or financial aid environment or equivalent education and experience
Must have experience with Microsoft Word, Excel (can perform complex functions), and Outlook
Areas of concentration may include verification/c-flag, packaging, loan revisions, direct loan and return of Title IV management, financial literacy or student loan debt/default prevention functions
Banner experience
Remote employees must reside in, and work from, one of the approved U.S. states listed by the employer
Access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions
Benefits
High-quality, low-deductible medical insurance
Low to no-cost dental and vision plans
5 weeks of paid time off (plus almost a dozen paid holidays)
Employer-funded retirement
Free tuition program
Parental leave
Mental health and wellbeing resources
Remote work options (remote friendly position)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.