SnappyCX

Bilingual Virtual Assistant

SnappyCX

part-time

Posted on:

Location Type: Remote

Location: Colombia

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About the role

  • Perform general administrative tasks and daily operational support
  • Make outbound calls to warm leads for customer nurturing and follow-ups
  • Answer incoming calls and professionally book appointments for music classes
  • Manage and update client information within GoHighLevel (GHL) CRM
  • Track leads, appointments, and follow-ups accurately
  • Provide a friendly, professional customer experience in both English and Spanish
  • Learn and use the My Music Desk software (training will be provided)

Requirements

  • Fluent bilingual communication skills in English and Spanish (spoken and written)
  • Proven experience using GoHighLevel (GHL) CRM is a plus
  • Strong phone communication and customer service skills
  • Ability to handle administrative tasks with attention to detail
  • Reliable internet connection and ability to work independently
Benefits
  • Remote work options
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
GoHighLevel CRMMy Music Desk software
Soft Skills
bilingual communicationcustomer serviceattention to detailindependent work