Perform proactive and reactive analyses for clients in order to increase performance and drive revenue
Be an expert on Snap’s ad platform, using data to troubleshoot delivery, reporting, ad performance, and campaign optimization queries
Build relationships with internal Sales teams as you work together on campaign management strategies and performance improvements based on their advertiser’s goals
Provide excellent email and video call support to advertisers, agencies, and Snap Sales teams on Snap’s self-serve ad product suite with clear and timely communication, quality deliverables, and innovative solutions
Maintain established QA scores on responses and adhere to operational KPIs

Requirements

Bachelor’s degree or relevant experience in Marketing, Advertising, STEM, or related field
1+ years in digital advertising, technology or other related field
Beginner level knowledge of SQL or similar language
Solid understanding of programmatic ad buying and auction marketplace dynamics
1+ years working in Salesforce, Zendesk or similar CRM

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

SQLprogrammatic ad buyingauction marketplace dynamics

communicationrelationship buildingproblem solvingcustomer support