Senior Manager, Revenue Cycle Management
Smile Doctors
full-time
Posted on:
Location Type: Hybrid
Location: Nashville • Tennessee • United States
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Job Level
About the role
- Lead, mentor, and develop a high-performing RCM team focused on OMS service lines
- Design, implement, and optimize revenue cycle workflows (pre-bill, billing, AR follow-up, cash posting) to maximize reimbursement and minimize days outstanding
- Oversee coding accuracy, documentation compliance, charge capture, and payer contract adherence
- Develop and monitor KPIs, dashboards, and performance metrics to identify trends and drive continuous improvement
- Partner with clinical leadership on payer strategy, denials management, appeals, and reimbursement opportunities
- Ensure compliance with federal/state regulations, payer policies, and industry best practices
- Collaborate on technology enhancements (EHR/PM systems, automation tools, analytics platforms) to scale RCM operations
- Act as a subject matter expert on billing and compliance for OMS procedures and services
Requirements
- 7+ years of progressive RCM leadership experience, ideally in surgical specialties or multi-site ambulatory care
- Deep knowledge of OMS billing, CPT/HCPCS, ICD-10 coding, and payer landscapes
- Strong analytical skills with a track record of process improvement and operational excellence
- Demonstrated ability to lead cross-functional initiatives and deliver measurable results
- Expertise in payer negotiations, denial mitigation strategies, and compliance standards
- Excellent communication and stakeholder management skills
- Experience with dental/surgical practice management systems and revenue integrity platforms
- Prior success scaling RCM in a growing or complex business unit environment
Benefits
- Competitive compensation and benefits package
- Growth and professional development opportunities within a dynamic organization
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
revenue cycle managementOMS billingCPT codingHCPCS codingICD-10 codingcoding accuracydocumentation compliancecharge capturepayer contract adherenceKPI development
Soft Skills
leadershipmentoringanalytical skillsprocess improvementoperational excellencestakeholder managementcross-functional collaborationcommunicationstrategic thinkingproblem-solving