SmartyAds

Account Manager

• Own a portfolio of 30+ active DSP and SSP partners: maintain daily communication, monitor account health, and proactively respond to performance changes
• Analyze key platform metrics (fill rate, win rate, RPM, eCPM, revenue) and independently initiate optimizations to drive account growth
• Manage the full onboarding cycle for new partners: technical setup, endpoint configuration, initial performance validation, and ramp-up support
• Identify upsell and expansion opportunities within the existing partner portfolio and collaborate with the BD team to act on them
• Serve as the first point of contact for technical issues; triage, reproduce, and escalate to the technical team with clear documentation
• Prepare regular and ad-hoc performance reports; translate data into actionable insights for both internal stakeholders and external partners
• Monitor platform profitability across assigned accounts and flag anomalies or risks in a timely manner
• Maintain strong, trust-based relationships with partners across multiple communication channels (email, Slack, calls)
• Stay current with programmatic ecosystem trends, OpenRTB spec updates, and privacy regulation changes relevant to partner operations

Account Manager – AdExchange