Smartwage Società Benefit

Community Manager

• Own, create and execute content calendars for assigned client communities — planning, scheduling, and delivering content that drives engagement and reflects client brand voice
• Lead day-to-day community engagement across assigned clients — nurturing conversations, responding to community members, and maintaining a healthy, active server environment
• Plan and run community activations — in-server events, campaigns, and initiatives that deepen fan connection and meet client objectives
• Deliver community reporting on accounts where reporting is contracted — tracking engagement metrics, surfacing insights, and communicating community value back to client teams
• Identify and flag structural or technical improvements needed for assigned communities, working closely with the wider PS team to resolve them
• Contribute to events delivery and cross-team capacity when workstreams require additional resource