Smartsheet

Program Manager, Localization

Smartsheet

full-time

Posted on:

Location Type: Remote

Location: Costa Rica

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Tech Stack

Drupal

About the role

  • End-to-End Localization Ownership: Own the localization workflow for all customer-facing assets, including marketing campaigns, video content, and diverse corporate materials.
  • Asset Management: Partner closely with Marketing, Creative, and Video production teams to define localization scope, prioritization, and quality metrics.
  • Multimedia Asset Optimization: Oversee the localization of video assets (subtitling, dubbing, and visual edits) utilizing AI-assisted processing.
  • Workflow Optimization: Design and implement AI-powered localization workflows, utilizing Large Language Models (LLMs).
  • System Integration: Manage and optimize the integration between our Content Management System (Drupal) and the Translation Management System (TMS) for efficient world-ready content delivery.
  • KPI Tracking: Track and report on localization-related operational KPIs and business priority metrics specifically for marketing and corporate assets.
  • Stakeholder & Vendor Management: Establish strong, collaborative relationships with Marketing Managers, Creative Directors, Video Producers, and leadership.

Requirements

  • 5+ years of experience in program management or a related field with a dedicated focus on Localization.
  • Specialized expertise in managing the localization pipeline for marketing materials, multimedia, and video assets.
  • Strong knowledge of global SEO best practices and experience adapting keyword strategies for different languages and regions.
  • Expert-level understanding of localization technology, including various Translation Management Systems (TMS) and how they integrate with Content Management Systems (e.g. Drupal).
  • Strong communication, problem-solving, and stakeholder management skills; able to drive consensus among disparate teams and influence without authority.
  • Deep understanding of cultural nuances, regional preferences, and market differences in content delivery.
  • Experience in measuring the impact of localized content on brand engagement and market reach
Benefits
  • Competitive salary
  • Flexible working hours
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
localization workflow managementmultimedia asset optimizationAI-assisted processingKPI trackingglobal SEO best practiceslocalization technologyTranslation Management Systems (TMS)Content Management Systems (CMS)Large Language Models (LLMs)program management
Soft Skills
communicationproblem-solvingstakeholder managementcollaborationinfluence without authoritydriving consensusrelationship buildingorganizational skillsadaptabilitycultural awareness