SmartLight Analytics

Senior Quality Assurance Analyst

SmartLight Analytics

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Senior

About the role

  • Perform quality reviews of Quality Analyst work products
  • Review claims data and confirm proper referral case presentation including referral reason, logic for the reason and proposed corrective action
  • Compare work with client SPD and industry best practices and validate identified savings values
  • Provide feedback to analysts on errors, omissions, or opportunities for improvement
  • Contribute to QA standards documentation and serve as a resource for Quality Analysts
  • Analyze trends in quality issues and implement root cause/corrective actions
  • Support creation of a "culture of quality" among the clinical operations team
  • Collaborate with healthcare professional consultants, clinical teams, business analysts, data scientists and engineers to refine analytics tools and understand stakeholder data needs
  • Present findings and insights to internal teams, clients, and stakeholders
  • Ensure quality, accuracy, and integrity of clinical data by conducting data validation, cleaning, and preparation
  • Identify and resolve issues related to data discrepancies, missing data, or inconsistencies within clinical datasets
  • Act as final checkpoint before findings are released to clients and carriers; report to Manager of Payment Integrity

Requirements

  • 3-5 years’ work experience related to healthcare billing, claims adjudication, fraud investigation, payment integrity operations and/or healthcare reimbursement
  • Strong knowledge of clinical terminology, medical procedures, and healthcare workflows
  • Strong critical thinking and writing skills
  • Experience with manipulating and analyzing large datasets
  • Ability to be concise, independent and provide defensible decisions in writing
  • Must have solid ability to accurately document findings in written form
  • Detail-oriented with excellent communication skills (oral presentations and written) and interpersonal skills
  • Strong PC knowledge and skills, including all Microsoft Office products
  • 3-5 years’ experience with CPT and HCPCS code terminology
  • Certified Coding Specialist (AAPC or AHIMA) preferred
  • Bachelor’s degree in nursing or related field preferred
  • 3+ years of experience working in the group health business or in a healthcare provider’s practice preferred
  • Intermediate knowledge of Local, State & Federal laws and regulations pertaining to health insurance (commercial health plans and/or dental plans) preferred
  • Experience with data analysis as it relates to healthcare claims adjudication preferred
  • Must be a legal resident of the United States of America (position only eligible for U.S. legal residents)
  • Applicants local to the DFW area are required to work at the SmartLight HQ office 1 day per week (must agree if local)