Perform quality reviews of Quality Analyst work products
Review claims data and confirm proper referral case presentation including referral reason, logic for the reason and proposed corrective action
Compare work with client SPD and industry best practices and validate identified savings values
Provide feedback to analysts on errors, omissions, or opportunities for improvement
Contribute to QA standards documentation and serve as a resource for Quality Analysts
Analyze trends in quality issues and implement root cause/corrective actions
Support creation of a "culture of quality" among the clinical operations team
Collaborate with healthcare professional consultants, clinical teams, business analysts, data scientists and engineers to refine analytics tools and understand stakeholder data needs
Present findings and insights to internal teams, clients, and stakeholders
Ensure quality, accuracy, and integrity of clinical data by conducting data validation, cleaning, and preparation
Identify and resolve issues related to data discrepancies, missing data, or inconsistencies within clinical datasets
Act as final checkpoint before findings are released to clients and carriers; report to Manager of Payment Integrity
Requirements
3-5 years’ work experience related to healthcare billing, claims adjudication, fraud investigation, payment integrity operations and/or healthcare reimbursement
Strong knowledge of clinical terminology, medical procedures, and healthcare workflows
Strong critical thinking and writing skills
Experience with manipulating and analyzing large datasets
Ability to be concise, independent and provide defensible decisions in writing
Must have solid ability to accurately document findings in written form
Detail-oriented with excellent communication skills (oral presentations and written) and interpersonal skills
Strong PC knowledge and skills, including all Microsoft Office products
3-5 years’ experience with CPT and HCPCS code terminology
Certified Coding Specialist (AAPC or AHIMA) preferred
Bachelor’s degree in nursing or related field preferred
3+ years of experience working in the group health business or in a healthcare provider’s practice preferred
Intermediate knowledge of Local, State & Federal laws and regulations pertaining to health insurance (commercial health plans and/or dental plans) preferred
Experience with data analysis as it relates to healthcare claims adjudication preferred
Must be a legal resident of the United States of America (position only eligible for U.S. legal residents)
Applicants local to the DFW area are required to work at the SmartLight HQ office 1 day per week (must agree if local)