Smartcat

Enterprise Client Executive

Smartcat

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

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About the role

  • Own gross renewals across a defined portfolio of enterprise and strategic accounts
  • Run the full renewal lifecycle, including:
  • Early risk identification
  • Stakeholder alignment
  • Commercial positioning
  • Negotiation and close
  • Defend existing ARR and prevent churn through proactive engagement and value articulation
  • Treat renewals as commercial motions, not administrative tasks
  • Drive expansion ARR on top of renewals through:
  • Cross-sell and upsell motions
  • New teams, departments, regions, and workflows
  • Build credible expansion narratives tied to business outcomes, not feature lists
  • Manage ~35 accounts with a fast, repeatable operating cadence
  • Build and maintain multi-threaded relationships across:
  • Business owners
  • Functional leaders
  • Procurement and finance
  • VP, SVP, and C-level executives
  • Understand:
  • Customer business models
  • Budget ownership and buying processes
  • Renewal and procurement cycles
  • Speak credibly about:
  • AI-driven productivity and speed-to-market
  • Human-in-the-loop quality models

Requirements

  • 3–5+ years of experience in:
  • Account Management, Renewal Management, or Enterprise AM roles in high growth SaaS
  • Proven track record owning:
  • Renewals
  • Expansion within existing accounts
  • Experience managing large account portfolios at velocity
  • Strong executive communication and negotiation skills
  • Comfort traveling and being onsite with customers
  • Experience selling into enterprise buying environments
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
Account ManagementRenewal ManagementNegotiationCross-sellUpsellCustomer business modelsBudget ownershipBuying processesRenewal cyclesProcurement cycles
Soft Skills
Executive communicationStakeholder alignmentProactive engagementValue articulationRelationship buildingCredibilityCommercial positioningProblem-solvingAdaptabilityCollaboration