SmartBiz

Marketing Operations Manager

SmartBiz

full-time

Posted on:

Location Type: Remote

Location: CaliforniaIllinoisUnited States

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About the role

  • Own marketing operations execution across campaigns, systems, and reporting.
  • Proactively identify gaps, broken processes, or delays and jump in to suggest solutions and fix them.
  • Ensure campaigns move from idea → build → launch → measurement on time.
  • Act as the operational glue between Marketing, Product, Technology, and external partners.
  • Serve as the HubSpot super user and administrator with full ownership of setup, hygiene, workflows, permissions, and governance.
  • Build and maintain workflows, automations, lists, lifecycle stages, and lead routing.
  • Own our martech stack, including HubSpot, Salesforce, Google Tag Manager, and Google Analytics.
  • Implement, test, and troubleshoot integrations and tracking.
  • Support campaign execution by building segments, workflows, landing pages, and tracking.
  • Manage outside agencies and vendors with clear timelines, priorities, and accountability.

Requirements

  • 5–7 years of hands-on experience with HubSpot (administration, automation, reporting).
  • 3+ years working with Google Tag Manager and Google Analytics.
  • 3+ years of experience working in Excel in an advanced capacity.
  • Proven experience managing marketing system integrations.
  • Startup or high-growth environment experience is strongly preferred.
Benefits
  • Competitive compensation — including salary, performance-based incentives (for certain roles), and equity participation in a fast-growing financial institution.
  • Comprehensive benefits — 100% employer-paid medical, dental, and vision insurance for employees, spouses, and dependents.
  • 100% employer-paid life and disability insurance, and an employee funded 401(k) retirement plan.
  • Time to recharge — a flexible vacation policy designed to promote rest, balance, and well-being.
  • Inclusive, people-first culture — guided by our values of empathy, excellence, and bold innovation, with equal opportunities for all.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
marketing operationscampaign managementworkflow automationdata reportingsystem integrationsadvanced Excellead routingtracking implementationtroubleshooting
Soft Skills
problem-solvingcommunicationproject managementcollaborationaccountability