SmartBiz

Marketing Operations

• Own marketing operations execution across campaigns, systems, and reporting.
• Proactively identify gaps, broken processes, or delays and jump in to suggest solutions and fix them.
• Ensure campaigns move from idea → build → launch → measurement on time.
• Act as the operational glue between Marketing, Product, Technology, and external partners.
• Serve as the HubSpot super user and administrator with full ownership of setup, hygiene, workflows, permissions, and governance.
• Build and maintain workflows, automations, lists, lifecycle stages, and lead routing.
• Own our martech stack, including HubSpot, Salesforce, Google Tag Manager, and Google Analytics.
• Implement, test, and troubleshoot integrations and tracking.
• Support campaign execution by building segments, workflows, landing pages, and tracking.
• Manage outside agencies and vendors with clear timelines, priorities, and accountability.

Marketing Operations Manager

DevOps Engineer

• Operate, maintain and develop the tools and environments that keep SmartBiz cloud infrastructure and the engineering teams productive and successful.
• Implement or enhance CI/CD pipelines and processes using GitHub Actions, Jenkins, or other similar tools.
• Manage monitoring, alert, and logging systems.
• Automation of different operational processes.
• Ensure availability, performance, security, and scalability of AWS production systems.
• System troubleshooting and problem resolution across various application domains and platforms.
• Provision of critical system security by leveraging industry best practices.
• Automate deployment, monitoring, management, and incident response.
• Scale infrastructure to meet rapidly increasing demand.
• Collaborate with others on the project to brainstorm about the best way to tackle a complex technological infrastructure, security, or development problem.

Marketing Operations Manager

Senior DevOps/CloudOps Engineer