Senior Technical Support Engineer
Stryker
LinuxSQLVMware
Technical Support Engineer
SMA America
full-time
Posted on:
Location Type: Hybrid
Location: Rocklin • California • 🇺🇸 United States
Visit company websiteSalary
💰 $82,000 - $108,000 per year
Job Level
Mid-LevelSenior
About the role
- The Technical Support Engineer Large Scale Systems is responsible for providing Third-level advanced technical support to customers, SMAs service department, service providers, and partners of SMA.
- Duties include preparation of system commissioning up to site acceptance testing, maintaining expert knowledge of SMA Medium Voltage Products, troubleshooting power plant level and communication problems.
- Serves as a mentor promoting analytical problem solving with customers and key contacts in executing SMA Service activities.
Requirements
- Education: Bachelor’s degree in electrical engineering is required.
- At least 3-5 years of experience in a technical support role or equivalent are required.
- At least 3 years of experience in power plant system commissioning is required.
- Experience in the field of solar electric (PV) installation, system design and/or inspection is preferred.
Benefits
- Comprehensive benefits including health, dental and vision coverage (including $0 premium options)
- 401(k) plan with company match
- Opportunities for professional development and training
- Inclusive, collaborative, and innovative work environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical supportsystem commissioningtroubleshootingpower plant systemssolar electric installationsystem designinspection
Soft skills
analytical problem solvingmentoring
