Solutions Engineer – Public Safety
Skydio
full-time
Posted on:
Location Type: Remote
Location: Illinois • Missouri • United States
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Salary
💰 $120,000 - $180,000 per year
About the role
- Collaborate with our Nation’s Public Safety agencies to understand their needs and develop tailored drone solutions as a trusted expert and integral member of the Mid-Markets Accounts Team.
- Conduct product demonstrations and ensure the smooth integration of technology into customer agency operations and existing data management systems.
- Assist with the coordination, and provide technical support, for “early access” pilot programs of Skydio products.
- Gather and analyze customer feedback to inform product improvements and enhancements.
- Work closely with cross-functional teams to support the development and execution of customer projects, including the development of Customer Success Plans
Requirements
- Strong understanding of drone technology, public safety sUAS operations, and regulatory compliance.
- Excellent problem-solving skills and ability to think critically in high-pressure situations.
- Exceptional communication skills, both written and verbal, with the ability to build relationships with clients.
- Ability to travel 50-75% of the time.
- Ability to lift 60 lbs unaided
- FAA Part 107 Certificate
Benefits
- Competitive base salaries
- Equity in the form of stock options
- Comprehensive benefits packages
- Paid vacation time
- Sick leave
- Holiday pay
- 401K savings plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
drone technologysUAS operationsregulatory complianceproduct demonstrationsdata management systemstechnical supportcustomer project executioncustomer success plans
Soft Skills
problem-solvingcritical thinkingcommunicationrelationship building
Certifications
FAA Part 107 Certificate